DomainTechnical Architect at HCLTech

HCLTech; Greater London; On-site; GBP 110,000 - 150,000; Full time

Job summary

HCLTech in London, England, is seeking an experienced Domain/Technical Architect to lead platform strategy, solution design, AI architecture, and enterprise integrations in a regulated European environment. The role focuses on defining target-state architecture and governance to ensure scalable, secure ServiceNow implementations.

The ideal candidate will have extensive IT experience, strong ServiceNow expertise, and a track record of delivering complex integrations across cloud platforms and

Qualifications

• Experience in defining end-to-end ServiceNow solution architecture and platform roadmaps.
• Proven ability to design scalable platform landscapes with governance and integration frameworks.
• Strong background in AI/ML and GenAI within enterprise environments.

Responsibilities

• Define end-to-end ServiceNow solution architecture and platform roadmap.
• Design scalable ServiceNow landscapes, governance models, and integration frameworks.
• Lead architecture reviews, design authority boards, and technical governance.
• Design AI-driven workflows leveraging Now Assist, AI Agents, and GenAI capabilities.
• Define integration patterns across ServiceNow, cloud platforms, identity providers, and enterprise apps.
• Ensure GDPR compliance, resilience, audit readiness, security, and regulatory adherence.
• Mentor development teams and establish architectural standards.

Skills

ServiceNow Architecture

Enterprise Integration

AI/GenAI Architecture

Platform Governance

Cloud Architecture

Security & Compliance

Tools

Azure

AWS

GCP

Job description

Apply for DomainTechnical Architect at HCLTech in London, ENG, GB. This Full time on site position offers great opportunities for career growth. Domain\Technical Architect City Of London, England

Job Summary

Role Summary We are seeking an experienced ServiceNow Architect to lead platform strategy, solution design, AI architecture, and enterprise integrations within a highly regulated European environment. The architect will define the target-state architecture, establish governance standards, and ensure scalable, secure, and compliant ServiceNow implementations.

Experience

Minimum 10+ years of IT experience Minimum 5+ years as a ServiceNow Architect Proven experience working within regulated European industries such as Banking, Insurance, Financial Services, Healthcare, Utilities, or Public Sector Experience with ServiceNow AI capabilities including Now Assist and AI Agent ecosystem preferred

Key Responsibilities

Define end-to-end ServiceNow solution architecture and platform roadmap Design scalable ServiceNow platform landscapes, governance models, and integration frameworks Lead architecture reviews, design authority boards, and technical governance Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements Mentor development teams and establish architectural standards

Required Skills

ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) Enterprise Integration Architecture AI/ML and GenAI Architecture Service Mapping and Platform Governance Cloud Architecture (Azure/AWS/GCP) Security and Compliance Frameworks

Preferred Certifications

ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Master Architect (CMA) TOGAF ITIL v4

Skill Requirements

Role Summary We are seeking an experienced ServiceNow Architect to lead platform strategy, solution design, AI architecture, and enterprise integrations within a highly regulated European environment. The architect will define the target-state architecture, establish governance standards, and ensure scalable, secure, and compliant ServiceNow implementations. Experience Minimum 10+ years of IT experience Minimum 5+ years as a ServiceNow Architect Proven experience working within regulated European industries such as Banking, Insurance, Financial Services, Healthcare, Utilities, or Public Sector Experience with ServiceNow AI capabilities including Now Assist and AI Agent ecosystem preferred Key Responsibilities Define end-to-end ServiceNow solution architecture and platform roadmap Design scalable ServiceNow platform landscapes, governance models, and integration frameworks Lead architecture reviews, design authority boards, and technical governance Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements Mentor development teams and establish architectural standards Required Skills ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) Enterprise Integration Architecture AI/ML and GenAI Architecture Service Mapping and Platform Governance Cloud Architecture (Azure/AWS/GCP) Security and Compliance Frameworks

Other Requirements

Role Summary We are seeking an experienced ServiceNow Architect to lead platform strategy, solution design, AI architecture, and enterprise integrations within a highly regulated European environment. The architect will define the target-state architecture, establish governance standards, and ensure scalable, secure, and compliant ServiceNow implementations. Experience Minimum 10+ years of IT experience Minimum 5+ years as a ServiceNow Architect Proven experience working within regulated European industries such as Banking, Insurance, Financial Services, Healthcare, Utilities, or Public Sector Experience with ServiceNow AI capabilities including Now Assist and AI Agent ecosystem preferred Key Responsibilities Define end-to-end ServiceNow solution architecture and platform roadmap Design scalable ServiceNow platform landscapes, governance models, and integration frameworks Lead architecture reviews, design authority boards, and technical governance Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements Mentor development teams and establish architectural standards Required Skills ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) Enterprise Integration Architecture AI/ML and GenAI Architecture Service Mapping and Platform Governance Cloud Architecture (Azure/AWS/GCP) Security and Compliance Frameworks