Document Controller & Admin Lead — Hybrid

KONE; Royal Borough of Greenwich; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid Working

Company Pension Scheme

25 days + Bank Holidays +1 paid Volute

Job summary

KONE is seeking a Document Controller/Administrator to manage project document flow between contractors and client, ensuring compliance with client protocols and timely submissions. The role supports project teams in an Infrastructure and Major Projects environment, with hybrid working from Clapham or Slough offices.

You'll handle incoming notifications, manage tender documents, upload drawings, maintain document controls, support project managers, and keep stakeholders updated on progress.

Qualifications

• Worked in a similar position as a Document Controller.
• Experience in working with client and subcontractors is desirable.
• Able to work on multiple projects.
• Be customer focused, understanding the needs of customers and the importance of providing solutions to satisfy short and long-term objectives.
• Ability to work effectively in a highly complex, diverse, changing environment, whilst adapting to change and maintaining focus on key business goals and objectives.
• Good communication skills in English both written and spoken.
• Possess good customer service skills.
• Pays attention to detail and accuracy.
• Experience of Aconex, Asite, EDMS is desirable.
• Experience of Maximo, SAP, Salesforce is desirable.
• Excellent problem solving and analytical skills.
• A proactive and forward-thinking team player.
• Willing to continuously learn.

Responsibilities

• Manage all incoming notifications relating to project queries.
• Management of tender documents associated with project - process & archive in line with customer specific requirements.
• Prepare and upload KONE drawings / documents in line with deadlines to customer / portals.
• Review document controlling documents from the sales tender documentation to ensure document controlling compliance and understanding.
• Support Project Managers, Designers, Planners etc. with documents to ensure progress payments / final account are collectable.
• Upload documents to customer portals. Ensuring that the documents follow the client's protocol.
• Prepare documents as required to support project manager and operations.
• Work as part or KONE project team - provide progress updates on project status and key actions.
• Create and manage various internal folder structures for Design, Commercial, Document Control and Site
• Support in managing deadlines of projects, ensure all document control related information is submitted correctly to avoid any financial abatements.
• Work part of a larger team and provide admin and document controlling support in line with manager requests.
• Archive all communications.
• Team cover when needed.
• Depending on office location some travel will be required (2-4 times a month to either our Slough of Clapham office).
• Travel to the Keighley office maybe required.
• Assisting the Admin team periodically.
• Adhoc admin duties.

Skills

Document control

Client liaison

Multi-project management

Customer focus

Adaptability

English communication

Customer service

Attention to detail

Aconex

Asite

EDMS

Maximo

SAP

Salesforce

Problem solving

Team player

Lifelong learning

Tools

Aconex

Asite

EDMS

Maximo

SAP

Salesforce

Job description

KONE is seeking a Document Controller/Administrator to manage project document flow between contractors and client, ensuring compliance with client protocols and timely submissions. The role supports project teams in an Infrastructure and Major Projects environment, with hybrid working from Clapham or Slough offices.

You'll handle incoming notifications, manage tender documents, upload drawings, maintain document controls, support project managers, and keep stakeholders updated on progress.