Document Controller

United Infrastructure Water Limited; St Albans; On-site; GBP 32,000 - 46,000; Full time

Job summary

United Infrastructure is seeking an experienced Document Controller/QA Support to oversee water and wastewater infrastructure project delivery. You will manage documentation across the full lifecycle, maintain version control, and coordinate QA with clients and teams.

Responsibilities include preparing handover packs, distributing drawings, and tracking ITPS and RFIs. Strong QA knowledge and attention to detail are essential for successful audits and close-outs.

Qualifications

• Document control within water/utilities/construction sectors.
• QA processes and project handover requirements.
• Auditing and ensuring ISO9001 compliance.
• Detail-oriented with strong organisational skills.

Responsibilities

• Manage project documentation throughout the full project lifecycle, ensuring accuracy, version control and compliance.
• Coordinate QA documentation in line with project specifications and client requirements.
• Prepare and compile handover packs for completed water infrastructure projects.
• Maintain document control systems, ensuring all drawings, technical documents and revisions are correctly distributed.
• Liaise with design teams, site teams, subcontractors and client representatives to obtain outstanding documentation.
• Monitor quality records including ITPs, material certificates, commissioning records and as-built information.
• Ensure all documentation complies with ISO 9001 and company quality management procedures.
• Track document approvals, TQs, RFIs and engineering changes.
• Support project teams during audits and client quality reviews.
• Assist with project close-out activities, ensuring all contractual documentation is complete before final handover.

Skills

Document control

QA coordination

Handover coordination

Attention to detail

Organisational skills

Multi-project management

Stakeholder management

Communication

Education

HNC/HND or equivalent

ISO 9001 Internal Auditor

CSCS Card

Full UK Driving Licence

Tools

Autodesk Construction Cloud

Aconex

Asite

Viewpoint for Projects

SharePoint

ProjectWise

BIM 360

Microsoft Office

Excel

Power BI

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

We are looking for an experienced Document Controller/QA Support to oversee the successful delivery of water and wastewater infrastructure projects.

Key Responsibilities

• Manage project documentation throughout the full project lifecycle, ensuring accuracy, version control and compliance.
• Coordinate quality assurance (QA) documentation in line with project specifications and client requirements.
• Prepare and compile handover packs for completed water infrastructure projects.
• Maintain document control systems, ensuring all drawings, technical documents and revisions are correctly distributed.
• Liaise with design teams, site teams, subcontractors and client representatives to obtain outstanding documentation.
• Monitor quality records including Inspection & Test Plans (ITPs), material certificates, commissioning records and as-built information.
• Ensure all documentation complies with ISO 9001 and company quality management procedures.
• Track document approvals, technical queries (TQs), RFIs and engineering changes.
• Support project teams during audits and client quality reviews.
• Assist with project close-out activities, ensuring all contractual documentation is complete before final handover.

Experience Required

• Previous experience as a Document Controller, QA Coordinator, Handover Coordinator or Technical Administrator within the water, utilities or construction sectors.
• Experience working on: o Water Treatment Works (WTW) o Sewage Treatment Works (STW) o Pumping Stations o Pipelines o Civil engineering projects o MEICA projects
• Experience managing controlled documentation on large infrastructure projects.
• Understanding of QA processes and project handover requirements.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple projects simultaneously.

Qualifications

• HNC/HND or equivalent (desirable).
• ISO 9001 Internal Auditor (desirable).
• CSCS Card (desirable for site visits).
• Full UK Driving Licence (if site-based).

Systems & Software Experience with one or more of:

• Autodesk Construction Cloud (ACC)
• Aconex
• Asite
• Viewpoint for Projects
• SharePoint
• ProjectWise
• BIM 360
• Microsoft Office
• Excel
• Power BI
• Document Management Systems (DMS)

Knowledge & Skills

• Document control.
• Quality Assurance (QA).
• Project handover.
• As-built documentation.
• Inspection & Test Plans (ITPs).
• Material certification.
• Commissioning documentation.
• Version control.
• Technical document management.
• ISO 9001.
• Strong communication and stakeholder management.
• Excellent attention to detail.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. A fast‑paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more.

United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances.