Document Controller

Wates Group; Birmingham; On-site; GBP 26,000 - 40,000; Full time

Benefits offered by this job

Training & development

Career progression

Large-scale projects exposure

Benefits discussed

Job summary

Wates Property Services in Birmingham is seeking an experienced Document Controller to join our Planned Maintenance team, supporting social housing refurbishment and decarbonisation programmes by ensuring all project documentation is managed, controlled and maintained accurately across multiple workstreams.

You will implement document control processes, maintain registers and trackers, support compliance and audits, and liaise with operational teams, subcontractors and clients to keep

Qualifications

• Proven experience as Document Controller/Administrator/Coordinator in construction or housing refurbishment.
• Proficiency with Microsoft Office and document management systems.
• Strong organisational skills and ability to manage multiple priorities and deadlines.

Responsibilities

• Manage project documentation and document control systems across planned maintenance and refurbishment programmes.
• Maintain document registers, trackers and revision histories.
• Upload, file and distribute project documentation per procedures and deadlines.
• Support compliance, certifications, audits and handover documentation.
• Liaise with operations teams, subcontractors and clients regarding documentation needs.

Skills

Organisational skills

Attention to detail

Microsoft Office

Tools

Document management systems

Job description

WPS are seeking an experienced Document Controller to join our Planned Maintenance team in Birmingham. You'll support the delivery of social housing refurbishment and decarbonisation programmes, ensuring all project documentation is managed, controlled and maintained accurately across a range of workstreams including kitchens and bathrooms, heat pumps, insulation upgrades, windows and doors and external improvement works.

Key Points About the Role

• Managing project documentation across planned maintenance and refurbishment programmes.
• Ensuring accurate document control processes are maintained across multiple workstreams.
• Supporting operational teams with compliance, reporting and project administration.
• Maintaining document registers, trackers and project records to company standards.
• Long-term opportunity within a growing division.

Key Duties

As Document Controller, you'll be responsible for managing project documentation, maintaining accurate records and ensuring information is distributed efficiently across project teams.

Responsibilities Include

• Managing and maintaining project document control systems.
• Uploading, filing and distributing project documentation in line with company procedures.
• Maintaining document registers, trackers and revision histories.
• Supporting project teams with compliance records, certifications and handover documentation.
• Monitoring document workflows and ensuring deadlines are met.
• Liaising with operational teams, subcontractors and clients regarding documentation requirements.
• Producing reports and providing updates on document status and outstanding actions.
• Supporting audits and ensuring all records are maintained accurately and securely.
• Promoting a positive culture focused on accuracy, compliance and continuous improvement.

Experience Required

• Proven experience as a Document Controller, Administrator or Coordinator within construction, planned maintenance, social housing or refurbishment environments.
• Experience managing document control systems and maintaining project records.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• High level of attention to detail and accuracy.
• Proficiency in Microsoft Office packages and document management systems (essential).
• Full UK Driving Licence (preferred).

Experience supporting planned maintenance, retrofit, decarbonisation, FRA works and refurbishment programmes would be advantageous.

What We Offer

• Ongoing training and professional development.
• Long-term career investment and progression opportunities.
• Exposure to large-scale social housing and planned maintenance projects.
• Benefits package can be discussed during the recruitment process.

What's Great About Us?

Wates Property Services are part of the Wates Group which is a family-owned business with over 125 years of history. Our Planned Maintenance division is a key area of growth, creating excellent opportunities for career development. We believe in recognising talent from within and are committed to investing in our people through promotion, training and long-term career progression.

Our Commitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available.