Document Control Lead: QA, Data & Compliance

Xerox; Yeovil; On-site; GBP 36,000 - 52,000; Full time

Job summary

Xerox Yeovil is seeking a proactive Team Leader to oversee day-to-day operations of our document management and archival team. You will plan workloads, prioritise tasks, and ensure quality standards are met while aligning with regulatory and contractual requirements.

You will coach, QA, report on performance, support system enhancements, and maintain data integrity across SAP DMS and DocuShare, contributing to continuous improvement and client satisfaction.

Qualifications

• Experience in document control, records management, administration, or team coordination.
• Strong organisational and workload management skills with attention to detail.
• Experience supervising, supporting, or mentoring team members.

Responsibilities

• Schedule, prioritise and allocate workloads across the team to meet deadlines and service levels.
• Act as the first point of contact for team members and provide guidance on operational matters.
• Monitor performance and productivity, offering ongoing support as needed.
• Conduct quarterly one-to-one performance reviews with team members.
• Facilitate weekly team meetings and onboarding/training of new starters.
• Provide regular updates and reporting on activities, performance, and metrics.
• Perform quality assurance spot checks and audits across projects.
• Support continuous improvement initiatives and maintain audit trails.

Skills

Document control

Records management

Team coordination

Data integrity

Quality assurance

Communication

Tools

SAP DMS

DocuShare

Job description

Xerox Yeovil is seeking a proactive Team Leader to oversee day-to-day operations of our document management and archival team. You will plan workloads, prioritise tasks, and ensure quality standards are met while aligning with regulatory and contractual requirements.

You will coach, QA, report on performance, support system enhancements, and maintain data integrity across SAP DMS and DocuShare, contributing to continuous improvement and client satisfaction.