DMC Technician

Believe Housing Limited; Bishop Auckland; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

33 days annual leave

Healthcare scheme access

Flexible working

Inclusive culture

Job summary

Believe Housing Limited is seeking a DMC Technician to join our Major Repairs Team. The role focuses on delivering a high-quality, customer-oriented service while maintaining health and safety standards and value for money.

The successful candidate will work in a multi-skilled capacity, supporting the vision and goals of the Property Repairs Team, adhering to current legislation and Believe Housing policies, and contributing to a flagship service that is great and consistent.

Qualifications

• Demonstrate relevant trade skills and knowledge to deliver high-quality service.
• Ability to follow health and safety policies and statutory regulations.
• Customer-focused, flexible approach to repairs and service delivery.

Responsibilities

• Undertake all aspects of repairs in a multi-skilled, agile manner.
• Adhere to Believe Housing standards and industry compliance to ensure quality.
• Effectively manage risks and health and safety in your area of responsibility.
• Act as first point of contact for damp, mould and condensation cases and escalate appropriately.

Skills

Trade skills

Health and safety

Damp and mould knowledge

Job description

We’re on the lookout for a DMC Technician to join the believe housing team.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

About the role

The DMC Technician will ensure the Major Repairs Team is developed as a flagship service that is great, consistent.

You will be required to demonstrate relevant trade skills and knowledge through the provision of a high-quality service achieving recognised industry and believe housing standards.

To deliver a first class, effective, customer orientated service to internal and external stakeholders whilst maximising high standards of health and safety, performance and value for money. All aspects of the role will be undertaken using a multi skilled approach to complement our right first-time ethos.

The successful candidate will:

• undertake all aspects of the role, in a way that is agile, flexible and meets customer demand, ensuring that the vision and goals of the Property Repairs Team are achieved
• adopting a multi-skilled whole job approach to completing repairs, that achieves believe housing and recognised industry standards of compliance, quality and customer satisfaction
• manage all risks and health and safety in your area of responsibility in line with current legislation and regulations, organisational H&S policy, risk assessments and safe working practises whilst actively demonstrating the removal and/or reduction of risk where possible
• act as the first point of contact for damp, mould and condensation cases, seeking technical advice from a Coordinator when needed and checking with a Coordinator or Team Leader before escalating for a specialist damp and mould survey.

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £36,293 per annum and:

• up to 33 days annual leave, plus four volunteering days
• access to our healthcare scheme
• flexible working that supports your wellbeing
• a positive, inclusive culture where growth and development are genuinely encouraged.

We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

• Closing date for applications is 11.59pm on
• Interview date to be confirmed.

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we're looking forward to hearing from you.