DMA Performance Specialist: Leak Reduction & Network Health

idibu; Kidlington; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

26 days holiday plus increases to 30

Pension scheme

Job summary

Thames Water is seeking a DMA Performance Technician to own a patch of District Metered Areas, using data and field work to maintain network health and reduce leakage. The role offers field-based work with access to the Kidlington office a few times weekly, within a 12-month fixed-term contract.

You will analyse flow and pressure data, engage with contractors and customers, and develop plans to improve performance while upholding safety standards and delivering environmental benefits.

Qualifications

• Strong ability to interpret data and translate it into practical actions.
• Demonstrated problem-solving skills and a proactive mindset.
• Ability to work with multiple stakeholders, including contractors and operational teams.
• Background in a safety-critical, customer-focused environment.
• Strong communication and interpersonal skills.

Responsibilities

• Take full accountability for leakage and network health across your assigned DMAs.
• Analyse flow, pressure, and asset data to identify trends, issues, and improvement opportunities.
• Support leak detection activity and unaccounted-for-water reduction campaigns.
• Develop and deliver both reactive and long-term plans to improve network performance.
• Respond to DMA points of interest and complete effective interventions that resolve DMA health/operability issues.
• Work collaboratively with internal teams and contractors to ensure safe, high-quality, and cost-effective repairs.
• Engage with customers and stakeholders, providing clear communication during planned and reactive works.
• Continuously review performance data to drive efficiency and innovation.
• Champion and promote a strong health & safety culture in all activities.

Skills

Data interpretation

Problem solving

Stakeholder management

Safety mindset

Communication

Driving licence

Job description

Thames Water is seeking a DMA Performance Technician to own a patch of District Metered Areas, using data and field work to maintain network health and reduce leakage. The role offers field-based work with access to the Kidlington office a few times weekly, within a 12-month fixed-term contract.

You will analyse flow and pressure data, engage with contractors and customers, and develop plans to improve performance while upholding safety standards and delivering environmental benefits.