District Administration Support Officer

Fire Rescue Victoria; Melbourne; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Rostered Day(s) Off

Discounted Health Insurance

Corporate Clothing Allowance

Free gym access

Wellbeing support services

Salary sacrifice options

Job summary

Fire Rescue Victoria in Melbourne is seeking an experienced administrative support professional for a fixed-term role at the Western District 1 Office. You will work closely with the District Business Manager and administration team to coordinate community events, projects and operational activities that support FRV’s commitment to community safety.

The role focuses on providing high-quality administrative support, client-facing service, and robust record-keeping across multiple information

Qualifications

• Secondary or vocational training completed.
• Certificate IV in Business Administration or relevant work experience.
• Proficient in Word, Excel and Outlook.
• Strong interpersonal and communication skills.
• Good numeracy and analytical abilities.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Provide high-quality administrative support to the District Business Manager and District office.
• Deliver professional customer service to internal and external stakeholders.
• Maintain records, databases, reporting and information systems.
• Prepare correspondence, reports, meeting papers, agendas and minutes.
• Support process improvements to enhance administrative service delivery.
• Coordinate community events, marketing activities and district projects.
• Manage reception, enquiries and day-to-day office operations.
• Support district procurement and office resource management.

Skills

MS Office

Interpersonal skills

Numeracy

Written communication

Time management

Education

Certificate IV in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Location: Brooklyn

The Role:

An excellent fixed term opportunity to provide high-quality administrative support that enables the effective operation of Western District 1 Office. Working closely with the District Business Manager and District Administration team, you will contributes to the successful coordination of community events, projects and operational activities that support Fire Rescue Victoria’s commitment to community safety.

Functional Accountabilities:

Provide high-quality administrative support to the District Business Manager and District office.

Deliver professional customer service to internal and external stakeholders.

Maintain accurate records, databases, reporting and information systems.

Prepare correspondence, reports, meeting papers, agendas and minutes.

Support process improvements to enhance administrative service delivery.

Coordinate community events, marketing activities and district projects.

Manage reception services, enquiries and day-to-day office operations.

Support district procurement and office resource management.

The Team:

The North West Operations Directorate is responsible for delivering modern fire and rescue services across Melbourne’s North West region and Victoria. The team provides a timely, location-matched response capability to the community through a balanced mix of specialist and generalist skills and appliances, supporting FRV’s commitment to protecting Victorian communities.

What’s in it for you:

We strive to create a high-quality working life for our community of valued employees.

Working with us provides:

Access to Rostered Day/s Off

Uniquely rewarding work in the service of the Victorian community

Career and professional development

Salary sacrifice options (ie. novated lease or superannuation)

An unrivalled suite of physical and mental health and wellbeing support services

Discounted Health Insurance

Corporate Clothing Allowance (conditions apply)

Free access to gym facilities

What you will need to Succeed:

To be successful in this position, you will have:

Knowledge gained through secondary and vocational training.

Certificate IV in Business Administration or relevant work experience.

Proficient in Microsoft Office applications, including Word, Excel and Outlook.

Sound interpersonal skills, with the ability to communicate effectively with team members, managers and external stakeholders.

Well-developed oral and written communication skills to obtain the cooperation of others and resolve administrative or operational issues.

Sound numeracy and analytical skills, with the ability to understand, interpret and synthesise basic data and information.

Experience in organising work priorities to meet deadlines, with the capacity to identify areas for improvement within the work area.

Fire Rescue Victoria (FRV) is a modern fire and rescue service dedicated to meeting the needs of twenty-first century Victoria. With a workforce of over 4,500 highly committed employees, FRV serves and protects communities across Melbourne and Victoria’s major regional centres.

In delivering this service, we are guided by our core values of teamwork, integrity, respect and accountability. These values underpin everything we do and shape our organisational culture. We are seeking candidates who are committed to embodying these principles in their work and behaviours.

FRV is an inclusive employer and encourages applications from people of all backgrounds, including individuals of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with disability, and people of diverse gender identities and sexualities.

FRV’s standard practice is to appoint at the advertised salary level

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa to apply for this position