Organisational Assurance Coordinator

Staffordshire Fire and Rescue Service; Stone; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Generous Pension Scheme

Gym access

Job summary

Staffordshire Fire and Rescue Service is seeking an Organisational Assurance Coordinator to provide efficient coordination of assurance activities and information to support the Operational Assurance Manager at the Staffordshire Fire and Rescue Headquarters in Stone. You will contribute to continual service improvement across the organisation, helping maintain high standards of governance and learning.

Responsibilities include administering assurance processes, coordinating action plans and CPD

Qualifications

• Excellent administration, coordination and planning skills.
• Strong problem-solving abilities.
• Excellent written and verbal communication skills.
• Highly organised with strong attention to detail.
• Ability to work independently under pressure and meet deadlines.
• Able to work effectively with internal and external stakeholders at all levels.
• Flexible and adaptable, with willingness to learn new skills.
• Competent in the use of relevant software.

Responsibilities

• Administer the organisational assurance process, liaising with suppliers and users of the electronic reporting system.
• Coordinate and monitor action plans arising from organisational assurance processes, ensuring improvements are tracked through to closure.
• Coordinate the station assurance process and communicate relevant information ahead of planned visits.
• Organise operational CPD forums, ensuring resources are prepared in line with the agreed agenda.
• Maintain and update content on electronic learning platforms.
• Provide administrative and clerical support to the management team, including arranging meetings, handling calls, greeting visitors, minute taking and decision logging.
• Analyse, collate and present statistical information and reports for management and governance meetings.
• Administer organisational records in line with service policy, both digitally and in hard copy.
• Assist in monitoring expenditure for organisational assurance activity.
• Coordinate administration of the National Operational Guidance programme, including NOL and JOL environments.
• Support compliance with Health & Safety requirements.
• Maintain data in line with GDPR and FOI legislation.
• Take responsibility for personal development through training and qualifications.
• Support the Operational Assurance Manager or their deputy to ensure continuity.
• Undertake any other duties as reasonably required by the Head of Operational Assurance.

Skills

Administration skills

Coordination

Problem solving

Communication skills

Attention to detail

Independent working

Stakeholder management

Flexibility

Software proficiency

Tools

Microsoft Office

Job description

Salary: £25,989 to £28,142

Hours: 37 hours per week (flexible working hours in operation)

Location: Staffordshire Fire and Rescue Headquarters-Stone

Contract: Temporary 12-months

Closing Date: 8th November 2026

Do you want to make a difference in your community? Staffordshire Fire & Rescue Service prides itself on the high standard of service it provides and every role has an important part to play in helping keep Staffordshire safe.

Every role in Staffordshire Fire and Rescue, including those in the shared service, exists to support the overall aim of achieving a safer and more sustainable community. This can take many forms, including conducting Home Fire Risk Checks, marketing the service to the community, coordinating training, or taking calls in our contact centre.

As you can imagine, achieving our overall aim depends on a variety of people with a range of skills, backgrounds, and experiences.

For more information about Staffordshire Fire and Rescue Service please click the below link:

Careers | Staffordshire Fire and Rescue Service

About The Opportunity

The Organisational Assurance Coordinator will provide efficient and effective coordination of organisational assurance activities and information to support the Operational Assurance Manager. You will contribute to continual service improvement across the organisation in line with Staffordshire Fire and Rescue Service policy and procedure, helping maintain high standards of performance, governance, and learning.

Key Responsibilities

• Administer the organisational assurance process, liaising with suppliers and users of the electronic reporting system.
• Coordinate and monitor action plans arising from organisational assurance processes, ensuring improvements are tracked through to closure.
• Coordinate the station assurance process and communicate relevant information ahead of planned visits.
• Organise operational CPD forums, ensuring resources are prepared in line with the agreed agenda.
• Maintain and update content on electronic learning platforms.
• Provide administrative and clerical support to the management team, including arranging meetings, handling calls, greeting visitors, minute taking and decision logging.
• Analyse, collate and present statistical information and reports for management and governance meetings.
• Administer organisational records in line with service policy, both digitally and in hard copy.
• Assist in monitoring expenditure for organisational assurance activity.
• Coordinate administration of the National Operational Guidance programme, including NOL and JOL environments.
• Support compliance with Health & Safety requirements.
• Maintain data in line with GDPR and FOI legislation.
• Take responsibility for personal development through training and qualifications.
• Support the Operational Assurance Manager or their deputy to ensure continuity.
• Undertake any other duties as reasonably required by the Head of Operational Assurance.

About You

We’re seeking proactive and flexible individuals who can thrive in a busy, detail-focused environment and support continual improvement across the organisation.

Essential Criteria

• Excellent administration, coordination and planning skills
• Strong problem-solving abilities
• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Ability to work independently under pressure and meet deadlines
• Able to work effectively with internal and external stakeholders at all levels
• Flexible and adaptable, with willingness to learn new skills
• Competent in the use of relevant software

Desirable

• Full driving licence and access to a vehicle

Additional Information

• This opportunity is open to internal and external candidates.
• All communication will be sent via email—please check your inbox regularly.

For Further Information, Please Contact

• Tariq Khalil [e-mail]
• Recruitment Team: [e-mail]

In addition to your salary, you will have access to a range of benefits including:

• Enhanced Annual Leave Entitlement
• Generous Pension Scheme
• Access to Gyms & Fitness Advisor
• Free Parking at Most Sites
• Enhanced Maternity Package
• Occupational Health
• Well-being Champions
• Employee Assistance Programme (EAP)
• Eye Tests
• Flexible Working Scheme
• The Firefighter Charity
• Cycle Scheme
• Blue Light Card
• Flamesavers
• Rewards for rescue
• Say So
• Development Programme
• Trade Unions
• Career Breaks
• Physiotherapy
• TRiM
• Employment Network
• Fostering Friendly

Safeguarding

Staffordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

About Us - Disclosure And Barring Service - GOV.UK

Please note if you are successful at interview and commence pre-employment checks this will include DBS, please see what this involves and the process via the below link:

Positive Action

Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve.

Our vacancies are open to everyone and all appointments are made based on merit. We encourage and welcome applications from all underrepresented groups which include: Black, Asian, and minority ethnic backgrounds, female, people who have a disability, those who are neurodivergent and persons of the LGBTQ+ community.

We use positive action to encourage potential candidates from underrepresented groups through support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Fire and Rescue we pride ourselves on, then we would welcome you to apply.

For more information on Positive Action please email the team on [e-mail]

For any Recruitment queries please email [e-mail]