Distribution Clerk

Intertek; Essex; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary/benefits

Career opportunities around the globe

Dynamic team environment

Job summary

Intertek in the United Kingdom is seeking an organised administrative assistant to join our operations team. The role focuses on coordinating the distribution of the department's invoices, handling hundreds of invoices monthly for clients across many countries, and maintaining high service standards.

The position is hybrid with occasional attendance at the Brentwood office for collaboration, meetings and departmental activities.

Qualifications

• Proven experience as administrative assistant, virtual assistant or office admin assistant
• Knowledge of office management systems and procedures
• Excellent customer service skills
• Proficiency in MS Office (MS Excel and MS PowerPoint)
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to multi-task

Responsibilities

• Distribute invoices billed daily
• Assist with month-end requirements
• Write and distribute emails, correspondence, and memos
• Update and maintain office policies and procedures
• Maintain contact lists
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
• Build consolidated headers
• Resolve customer queries and work closely to support credit control

Skills

Admin experience

Time management

Customer service

MS Office

Excel

PowerPoint

Multi-tasking

Communication

Attention to detail

Organisational skills

Tools

MS Excel

MS PowerPoint

Job description

About You:

We're looking for an organised, proactive and detail-focused individual who enjoys keeping things running smoothly and takes pride in delivering excellent service. You'll ideally have previous experience in an administrative, office or virtual assistant role, with a good understanding of office management systems and procedures. You'll be confident using Microsoft Office, particularly Excel and PowerPoint, and comfortable managing a variety of tasks and priorities in a busy environment.

Key Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant
• Knowledge of office management systems and procedures
• Excellent customer service skills
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to multi-task

About The Opportunity

The primary focus of this role will be to coordinate the distribution of the department's invoices. We currently process more than 800 invoices each month on behalf of clients across over 100 countries. You will be responsible for ensuring that each client’s expectations are met while consistently delivering a high standard of customer service. The role will also involve supporting other areas of the department during periods of annual leave and increased workload, providing flexibility where required. This is a hybrid working position, with occasional attendance required at our Brentwood office for team collaboration, meetings and other departmental activities.

Responsibilities:

• Distribute invoices billed daily
• Assist with month-end requirements
• Write and distribute emails, correspondence, and memos
• Update and maintain office policies and procedures
• Maintain contact lists
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
• Build consolidated headers
• Resolve customer queries and work closely to support credit control

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion.

We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs.

Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.