Distribution Assistant Supervisor

Site; High Wycombe; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Medicash Health Cover

Virtual GP & 24/7 support

Christmas Shutdown

Gym & Retail Discounts

Long Service Awards

Group Life Insurance

Cycle to Work

Wycombe Wanderers Box Access

Employee Assistance Programme

Career Development

CSR initiatives

Social events

Job summary

Origin in High Wycombe is seeking a Distribution Assistant Supervisor to help run our distribution operation alongside the Distribution Supervisor. You’ll lead the team, ensure accurate picking and packing, and support customer service to meet daily targets.

This full-time role involves early/late rotating shifts, stock control, and hands-on coaching to maintain health and safety standards. You’ll use MS Office and learn our systems quickly.

Qualifications

• Leadership and teamwork experience in a distribution or warehouse setting.
• Strong communication and people-management skills.
• Ability to stay calm and solve problems under changing priorities.
• Willingness to learn new systems and processes.

Responsibilities

• Support the Distribution Supervisor in day-to-day team management.
• Lead on-loading, order picking, packing, and checking to ensure accuracy.
• Assist with stock movements between factory units and correct storage locations.
• Support drivers and customers with loading and collection of orders.
• Investigate and resolve missing items and stock discrepancies.
• Maintain accurate paperwork and communicate with head office.
• Provide hands-on training and coaching in the supervisor's absence.
• Promote safe working practices and uphold high health and safety standards.
• Support the department to hit daily targets and deliver excellent service.
• Assist customers collecting products with locating and loading orders.
• Investigate missing items from loads and verify original locations.

Skills

Team leadership

Communication

Problem solving

Adaptability

Customer service

Tools

MS Office

Job description

Distribution Assistant Supervisor

As our Distribution Assistant Supervisor, you will support the smooth day-to-day running of our distribution operation. Working alongside the Distribution Supervisor, you’ll help lead the team, ensure orders are prepared accurately, and deliver excellent service to our customers.

Rotating Shift: 6:00am–2:30pm | 1:30pm–10:00pm

Your responsibilities will include:

• Safely loading vehicles and containers for UK and overseas deliveries.
• Preparing, picking, packing, and checking customer orders to ensure they are accurate, complete, and free from damage.
• Moving stock and materials between the factory units and ensuring products are stored in the correct locations.
• Supporting drivers and customers with the collection and loading of orders.
• Investigating and resolving missing items, loading issues, and stock discrepancies.
• Maintaining accurate paperwork and communicating effectively with the office team.
• Supporting the Distribution Supervisor with the day-to-day management of the team, including training, coaching, and leading in their absence.
• Promoting safe working practices and helping maintain high health and safety standards.
• Providing hands-on support across the department to help the team meet daily targets and deliver excellent customer service.
• Assisting customers collecting products with locating and loading orders.
• Investigate any missing items from load and check original locations.

Who you are:

• An organised and proactive team player with the confidence to support and motivate others.
• A strong communicator with a friendly, hands-on approach and a willingness to get involved wherever needed.
• Adaptable, resilient, and able to solve problems while managing changing priorities.
• Comfortable using Microsoft Office (Outlook, Excel, and Word) and quick to learn new systems and processes.
• Committed to high standards of health and safety, confidentiality, and excellent customer service.
• Flexible to support the needs of the business, including occasional additional hours when required.

What Origin can offer you:

• Medicash Health Cover: Affordable plans with great benefits for you and your family
• 24/7 Virtual GP: See a doctor anytime, anywhere - flexible on-demand support whenever you need it
• Christmas Shutdown: The whole company takes a break - no stress, just festive time off
• Gym & Retail Discounts: Save big on fitness and shopping, just for being part of Origin
• Long Service Awards: We celebrate your milestones and honour your commitment
• Group Life Insurance: Peace of mind for you, support for your loved ones
• Cycle to Work: Get a new bike - stay fit, save money, go green
• Scottish Widows Pension: Build financial security for life after work, focus on today while we help you prepare for tomorrow
• Wycombe Wanderers Box Access: Enjoy select matches in style - bring family and friends and soak it in
• Employee Assistance Programme - free confidential support for life's challenges
• Career Development: Access to training and funding to help you grow professionally
• CSR initiatives: Get involved in supporting our nominated charities and making a positive impact int he local community
• Social events: Enjoy team building events, including our summer gatherings and festive Christmas party

Full Time

GBP 31000 31000 31000 GBP