Distribution Admin – Customer-Focused Logistics Support

Frylite Group Ltd.; Lisburn; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Onsite Parking

Life Assurance

Company Pension

Employee Savings Scheme

Employee Health Cash Plan

Internal progression opportunities

Learning and Development Opportunities

Further Education Policy

Job summary

Frylite Solutions in Lisburn, UK, invites applications for an admin/logistics support role. You will answer NI calls, respond to customer queries, raise tickets, and help manage route data while supporting the Distribution Manager.

The role requires at least 12 months in admin or transport/logistics, strong MS Office skills, and good communication. You will work in a team and individually to hit KPIs and develop your skills within Frylite's values.

Qualifications

• Minimum 12 months experience in an administration or transport/logistics role.
• Experience dealing with customers.
• Proficient user of Microsoft Office (Word, Outlook, PowerPoint) with intermediate Excel.
• Ability to work in a team and individually to meet KPIs.
• Good time management and organisational skills.

Responsibilities

• Answer and respond to all incoming NI calls and support the team.
• Handle customer queries via email or phone including oil orders and fryer management.
• Raise tickets to action customer requests.
• Prepare run bags, print run sheets and tickets from CRM.
• Amend Route, Runs and cancelled calls in the system.
• Upload jobs to Transport system and complete daily sales.
• Process emails and PO requests.
• Support Distribution Manager and perform ad hoc tasks.
• Contribute to achieving set KPIs.

Skills

Communication

Teamwork

Time management

Organisational skills

Motivated to learn

Tools

Microsoft Office

Sage

Job description

Frylite Solutions in Lisburn, UK, invites applications for an admin/logistics support role. You will answer NI calls, respond to customer queries, raise tickets, and help manage route data while supporting the Distribution Manager.

The role requires at least 12 months in admin or transport/logistics, strong MS Office skills, and good communication. You will work in a team and individually to hit KPIs and develop your skills within Frylite's values.