Logistics Operations Assistant - Entry Level, Fast-Paced Delivery

Speedy Freight; Belfast; On-site; GBP 22,140 - 27,060; Full time

Benefits offered by this job

Company pension

Health & wellbeing programme

On-site parking

Job summary

Speedy Freight in Belfast is looking for an Operations Support Assistant to join their customer service team. This entry-level role requires a confident telephone manner and basic IT skills, with training provided. You will manage customer bookings, support the sales team, and ensure smooth deliveries.

The position offers a stable environment with growth opportunities within the logistics sector, including company benefits such as a pension and health program.

Qualifications

• Entry-level customer service experience is helpful but not essential.
• Willingness to learn and develop new skills.
• Strong focus on customer service.

Responsibilities

• Taking customer bookings over the phone.
• Agreeing pricing and delivery options with customers.
• Supporting the sales team with appointments.
• Working closely with Customer Services and Sales.
• Promoting Speedy Freight’s services.
• Managing multiple tasks in a busy environment.
• Communicating clearly with customers and colleagues.
• Supporting the on-call rota when required.

Skills

Confident and friendly telephone manner

Good written and spoken English

Basic maths skills (GCSE level)

Comfortable using IT systems

Organised and reliable

Multitasking

Positive attitude

Education

GCSE level education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Speedy Freight in Belfast is looking for an Operations Support Assistant to join their customer service team. This entry-level role requires a confident telephone manner and basic IT skills, with training provided. You will manage customer bookings, support the sales team, and ensure smooth deliveries.

The position offers a stable environment with growth opportunities within the logistics sector, including company benefits such as a pension and health program.