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Distribution Account Manager

TR, part of the Trifast plc group

East Grinstead

On-site

GBP 30,000 - 45,000

Full time

29 days ago

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Job summary

A leading company in fasteners seeks a Distribution Account Manager to enhance customer relationships and drive sales growth. The ideal candidate will excel in communication and problem-solving, ensuring high service levels and customer satisfaction. Join a dynamic team focused on engineering excellence and innovative solutions.

Qualifications

Detail-oriented individual with strong problem-solving skills.
Ability to work independently and collaboratively.

Responsibilities

Maintain and develop existing UK Distributor accounts.
Ensure smooth running of customer accounts through communication.
Assist in achieving annual targeted growth in sales.

Skills

Communication

Problem-Solving

Interpersonal Abilities

Tools

Microsoft Office

Microsoft D365 F&O

3 days ago Be among the first 25 applicants

Direct message the job poster from TR, part of the Trifast plc group

People Consultant passionate about creating innovative solutions to people problems and successfully managing people projects.

At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.

From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.

We’re looking for a driven and dynamic UK Distribution Account Manager to contribute to our continued success on a global scale.

The role of UK Distribution Account Manager will be to assist in the effective and efficient running of UK Distributor accounts, in order to satisfy customer requirements and to ensure continued sales growth. The role involves maintaining high-levels of customer care, both internally and externally, through strong, clear and consistent communication with the UK Distributor customer network.

Key Tasks

Maintain and develop existing UK Distributor accounts through clear and concise communication, high service levels and promoting our Company capabilities
Prompt response to customer enquiries, orders and queries
Ensure daily routines are in place and maintained to ensure smooth running of customer account
Work with customer to ensure underwritten stock is taken in a timely manner
Work with key stakeholders across the business make sure customer needs and expectations are met
Gain understanding of the customer contract so we can meet the customer requirements
Monitor and share exceptional enquiries and the outcome on a bi-weekly basis. Additionally record lost business monthly
Assist in achieving an annual targeted growth in Sales
Participate in regular sales meetings
Meeting key accounts when and where necessary
Collaborate with the supply chain team to review customer forecast to help ensure budget success
Escalate concerns in a timely manner to the appropriate person
Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to:
Margin Management
OTIF
Aged Debt

The Candidate

We are seeking a detail-oriented individual with excellent communication and interpersonal abilities. The ideal candidate will possess strong problem-solving skills and a good standard of numeracy and literacy. A demonstrated ability to work both independently and collaboratively within a team environment is essential.

Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook, is required. Experience or proficiency in Microsoft D365 F&O will be highly regarded. The successful candidate will be capable of managing tasks with accuracy and efficiency, contributing positively to team outcomes in a dynamic and fast-paced setting.

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Administrative, Sales, and Customer Service
Industries
Manufacturing

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