Distillery Tours & Brand Experience Supervisor

Beam Suntory Inc.; City Of London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sipsmith is seeking a Visitor Experience & Events Supervisor to lead distillery tours, masterclasses and guest experiences, ensuring every visit reflects the premium Sipsmith brand. You will manage the Visitor Centre and Gin Shop, while supporting external events and activations across a growing programme.

You will work closely with the Experiences Team to deliver memorable experiences for consumers, trade and corporate groups, developing hospitality, events and customer engagement skills in a

Qualifications

• Excellent communication and presentation skills.
• Confident speaking to groups of varying sizes.
• Strong organisational skills with attention to detail.

Responsibilities

• Lead and deliver distillery tours, cocktail masterclasses and Sipper Club experiences to the highest standard.
• Maintain the Visitor Centre, manage stock and assist visitors with purchases and recommendations.
• Represent Sipsmith at external events, supervising agency staff and ensuring safety and professionalism.

Skills

Excellent communication

Public speaking

Hospitality focus

Customer experience

Organisational skills

Job description

Sipsmith is seeking a Visitor Experience & Events Supervisor to lead distillery tours, masterclasses and guest experiences, ensuring every visit reflects the premium Sipsmith brand. You will manage the Visitor Centre and Gin Shop, while supporting external events and activations across a growing programme.

You will work closely with the Experiences Team to deliver memorable experiences for consumers, trade and corporate groups, developing hospitality, events and customer engagement skills in a