Brand Home Manager - Spirits & Experience Lead

DrinkAbility; Inverkip; On-site; GBP 35,000 - 50,000; Full time

Job summary

A premium spirits brand in Scotland is seeking a Brand Home Manager to lead their visitor experience and operational excellence. You will manage a passionate team and enhance brand engagement through exceptional service and storytelling. The ideal candidate will have hospitality experience and a genuine passion for craft spirits, plus strong leadership and organizational skills. This full-time role offers an exciting opportunity to shape a unique experience for visitors.

Qualifications

• Proven experience in hospitality, retail or tourism management.
• A natural leader who loves building strong teams.
• Creative and commercially minded with sharp organizational skills.
• Confident in managing budgets and logistics.
• Genuine passion for craft spirits and storytelling.

Responsibilities

• Deliver exceptional tours, tastings and events.
• Take full ownership of daily operations.
• Recruit, train and inspire the front‑of‑house team.
• Work hand‑in‑hand with the marketing team.
• Identify new opportunities to grow the brand home offering.

Skills

Leadership

Organizational skills

Customer service

Creative thinking

Problem-solving

Job description

Brand Home Manager - Spirits & Experience Lead

Are you ready to lead the charge at a brand home unlike any other? This is your opportunity to become the driving force behind a premium spirits destination, a place where guests don’t just learn about our story, they feel it.

We’re searching for a Brand Home Manager to bring energy, creativity and operational flair to an immersive, one-of-a-kind visitor experience. You’ll be at the heart of a fast‑growing spirits brand with international reach, responsible for creating unforgettable moments, nurturing a passionate team, and turning a beautiful space into a thriving hub of hospitality, learning and celebration.

Whether you’re welcoming curious tourists, hosting global trade partners, or curating intimate tastings and premium events, you’ll play a pivotal role in shaping how people connect with the brand and each other.

What you’ll be doing:

Creating Magic for Guests

• Deliver exceptional tours, tastings and events that reflect the craft and story behind every bottle
• Develop a best‑in‑class visitor journey that surprises, delights and stays with guests long after they leave

Running the Show

• Take full ownership of daily operations, including bookings, staffing, stock, contractors and logistics
• Maintain a beautiful, fully stocked, brand‑aligned space that feels alive with purpose and pride
• Manage health & safety and compliance with care and confidence
• Lead the fulfilment and dispatch of online and on‑site orders

Leading a Brilliant Team

• Recruit, train and inspire a passionate front‑of‑house team
• Motivate with energy and purpose, instilling a culture of warmth, enthusiasm and 5‑star service
• Take charge of scheduling, performance reviews and ongoing team development

Driving Brand Growth

• Work hand‑in‑hand with the marketing team to amplify brand stories and seasonal campaigns
• Help bring our social media to life through content ideas, behind‑the‑scenes moments and team highlights
• Host key trade partners and support on‑and off‑site events that build buzz and boost business
• Identify new opportunities to grow the brand home offering and its reach

What you’ll bring:

• Proven experience in hospitality, retail or tourism management
• A natural leader who loves building strong teams and standout service cultures
• Creative and commercially minded, with sharp organisational and problem‑solving skills
• Confident managing budgets, rotas and logistics with a calm head and clear focus
• A genuine passion for craft spirits, storytelling, and hosting with heart
• Personal Licence and a full UK driving licence
• Willingness to work weekends and flex around events when needed

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Beverage Manufacturing