Whisky Experience Host - Tours, Tastings & Retail

Scotch Whisky; Gartness; On-site; GBP 12,000 - 18,000; Full time

Job summary

Suntory Global Spirits is seeking a Visitor Centre Assistant to welcome guests at the Bowmore distillery, delivering a premium brand experience.

You will host tours, host tastings, assist in the shop and tasting bar, and help with admin and stock control, all while upholding brand values.

The role requires hospitality and communication skills, a driving license, and the ability to engage diverse visitors from around the world.

Qualifications

• Experience in hospitality, retail or tourism is desirable.
• Excellent oral and written communication skills.
• Knowledge of Suntory Global Spirits brands is a plus.

Responsibilities

• Learn distillery history and communicate it to visitors.
• Lead tours and on/offsite tastings with quality service.
• Host groups in the visitor centre, retail shop and tasting bar.
• Deliver high-standard tours for all guest levels.
• Responsible for opening and closing the premises.
• Assist with stock takes and counts.
• Perform daily banking and reconciliation.
• Handle administrative tasks including emails and sales orders.
• Collaborate with the Visitor Centre Manager on annual goals.
• Work with operations to ensure procedures and H&S are followed.
• Keep facilities clean and well maintained.

Skills

Hospitality

Retail

Tourism

Driving License

Communication

Public Speaking

Job description

Suntory Global Spirits is seeking a Visitor Centre Assistant to welcome guests at the Bowmore distillery, delivering a premium brand experience.

You will host tours, host tastings, assist in the shop and tasting bar, and help with admin and stock control, all while upholding brand values.

The role requires hospitality and communication skills, a driving license, and the ability to engage diverse visitors from around the world.