Disrepair Coordinator | Hybrid Housing Repairs

Consortium

Oldham

Hybrid

GBP 26,000 - 34,000

Full time

2 days ago

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Job summary

Guinness Property is seeking a Disrepair Coordinator in Oldham for a full-time, permanent role with hybrid working. You will manage disrepair cases from initial claim through to resolution, coordinating surveys and repairs while liaising with residents, contractors and internal teams to ensure timely service delivery.

You will also handle the legal and administrative aspects of cases, maintain accurate records, and promote safe working practices in line with GDPR and health and safety

Qualifications

Experience in a customer-focused environment.
Ability to work to targets and deadlines.
Excellent written and spoken communication skills.
Methodical, with accurate data recording and procedures.
Proficient in Microsoft Word and Excel.
Able to work in a fast-paced environment and under pressure.
Experience with databases.
Trade competence relevant to disrepair or housing repairs.

Responsibilities

Coordinate and support disrepair cases from initial claim to resolution.
Plan surveyor diaries, coordinate inspections and repair appointments.
Work with residents, contractors and internal teams to meet timescales and standards.
Assist with legal/administrative tasks for disrepair cases and GDPR compliance.

Skills

Customer focus

Target-driven

Communication skills

Data entry

MS Office

Database experience

Trade background

Guinness Behaviours

Education

NVQ Level 3 or equivalent/A levels

Tools

Excel

Word

Job description

You will also handle the legal and administrative aspects of cases, maintain accurate records, and promote safe working practices in line with GDPR and health and safety

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