Disrepair Case Coordinator - Hybrid Sheffield

Consortium; Sheffield; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

Guinness Property in Sheffield is seeking a Disrepair Coordinator for a full-time, permanent role with hybrid working. You will manage disrepair cases, plan surveyor diaries, coordinate inspections and repairs, and liaise with residents, contractors and internal teams to ensure timely and compliant resolutions.

From initial claim to closure, you will handle case documentation, court bundles, GDPR compliance, and safeguarding responsibilities while upholding health and safety standards and

Qualifications

• Customer-focused environment experience.
• Excellent oral and written communications.
• Proven ability to work methodically and follow procedures.
• Experience with Microsoft Office and databases.
• Experience working toward performance targets.
• NVQ Level 3 or equivalent A levels.

Responsibilities

• Coordinate disrepair cases from initial claim to resolution.
• Plan and manage surveyor diaries and coordinate inspections.
• Work with residents, contractors and internal teams to schedule repairs.
• Ensure repairs meet timescales, legal requirements and service standards.
• Support legal and financial administration of disrepair cases (court bundles, records).
• Promote safe working practices and GDPR compliance.

Skills

Customer focus

Communication skills

Methodical approach

MS Office

Database experience

Education

NVQ Level 3 / A levels

Tools

Microsoft Office

Databases

Job description

Guinness Property in Sheffield is seeking a Disrepair Coordinator for a full-time, permanent role with hybrid working. You will manage disrepair cases, plan surveyor diaries, coordinate inspections and repairs, and liaise with residents, contractors and internal teams to ensure timely and compliant resolutions.

From initial claim to closure, you will handle case documentation, court bundles, GDPR compliance, and safeguarding responsibilities while upholding health and safety standards and