Disrepair Administrator

Vivid Resourcing Ltd; Tamworth; On-site; GBP 25,000 - 30,000; Full time

Job summary

Vivid Resourcing Ltd seeks a proactive Administrator to support the Damp, Mould and Disrepair team in a busy housing environment. The role focuses on case records, communications, and regulatory compliance, with involvement in disrepair claims and legal casework.

The post is temporary/interim until 31 March 2027, paying 18–22 per hour, and requires strong data management and cross-team coordination.

Qualifications

• Organised and proactive administrator with experience in housing or related environments.
• Experience with Awaab's Law compliance in housing is essential.
• Strong data management and reporting skills.

Responsibilities

• Manage case records and customer communications.
• Support compliance with Awaab's Law requirements.
• Assist with disrepair claims and legal casework.
• Coordinate actions across teams and contractors.
• Support development of a more automated and digitally enabled service.

Skills

Excel

Housing management

CRM

Case management

Job description

Administrator - Damp, Mould and Disrepair Team

Contract: Temporary / Interim (until 31st March 2027)

Rate: 18-22 per hour

We are seeking an organised and proactive Administrator to support a busy Damp, Mould, and Disrepair team.

The role will include:

• Managing case records and customer communications.
• Supporting compliance with Awaab's Law requirements.
• Assisting with the management of disrepair claims and legal casework.
• Coordinating actions across teams and contractors.
• Supporting the development of a more automated and digitally enabled service.
• Experience using excel, housing management, CRM and case management systems.
• Strong data management and reporting skills.
• Experience coordinating actions across multiple stakeholders in a regulated environment.
• Experience of delivering or supporting Awaab's Law compliance within a housing environment is essential