Disrepair Administrator

Vivid Resourcing Ltd; Stafford; On-site; GBP 25,000 - 30,000; Part time

Job summary

Vivid Resourcing Ltd is hiring an Administrator to support the Damp, Mould and Disrepair team. The role is temporary/interim until 31st March 2027, paying 18-22 per hour.

You will manage case records, liaise with customers, and help ensure Awaab's Law compliance within housing environments. Responsibilities include supporting disrepair claims, coordinating actions across teams and contractors, and helping to develop a more automated, digitally enabled service.

Qualifications

• Experience delivering Awaab's Law compliance within housing environments.
• Proven ability to manage case records and customer communications.
• Experience supporting disrepair claims and legal casework.
• Experience coordinating actions across multiple stakeholders in regulated settings.
• Experience using Excel, housing management, CRM and case management systems.
• Strong data management and reporting skills.

Responsibilities

• Manage case records and customer communications.
• Support Awaab's Law compliance.
• Assist with disrepair claims and legal casework.
• Coordinate actions across teams and contractors.
• Contribute to developing a more automated and digitally enabled service.

Skills

Excel

CRM

Data reporting

Stakeholder coordination

Tools

CRM systems

Housing management software

Case management tools

Job description

Administrator - Damp, Mould and Disrepair Team

Contract: Temporary / Interim (until 31st March 2027)
Rate: 18-22 per hour

We are seeking an organised and proactive Administrator to support a busy Damp, Mould, and Disrepair team.

The role will include:

• Managing case records and customer communications.
• Supporting compliance with Awaab's Law requirements.
• Assisting with the management of disrepair claims and legal casework.
• Coordinating actions across teams and contractors.
• Supporting the development of a more automated and digitally enabled service.
• Experience using excel, housing management, CRM and case management systems.
• Strong data management and reporting skills.
• Experience coordinating actions across multiple stakeholders in a regulated environment.

Experience of delivering or supporting Awaab's Law compliance within a housing environment is essential.