Dispensing Technician NVQ3

The Cohens Group; Kidderminster; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus scheme

EAP Provided by BUPA

4 weeks' paid holiday

Pension contributions

Staff discount

Regulatory training

Free uniform

Job summary

The Cohens Group is seeking a Dispensing Technician NVQ3 to join our Kidderminster branch at Hume Street Medical Centre. The role requires accurate dispensing, customer-focused service, and collaboration with pharmacists.

You will handle prescriptions and medication inquiries with a friendly, detail‑oriented approach.

Qualifications

• NVQ/QCF Level 3 equivalent qualification in Pharmacy Services and be registered with the General Pharmaceutical Council.
• Demonstrated multi-skilled dispensing abilities and focus on accurate dispensing duties.
• Commitment to high standards of customer service and accuracy in a busy branch.

Responsibilities

• Receive, assemble and dispense prescriptions accurately.
• Advise customers on medicines and alternatives where appropriate.
• Handle complex medication inquiries under pharmacist supervision.
• Promote new services and products to the branch and customers.
• Build strong customer relationships and provide friendly, product‑knowledgeable service.

Skills

Pharmacy services

Customer service

Education

NVQ/QCF Level 3 in Pharmacy Services

Job description

Dispensing Technician NVQ3

2026-09-25T00:00:00

Location: Kidderminster, Worcestershire, GB, DY10 2

Application deadline: 2026-10-24T14:23:26.5

Reference: 11923 - 42.50 hour Dispensing Technician - Permanent Contract

Job Description

We are looking to recruit a 42.50 hour Dispensing Technician to work at our 734 branch located at Hume Street Medical Centre, Hume Street, Kidderminster, DY11 6SF. The proposed shift pattern is as follows:

• Monday 09:00-18:00 (30 min unpaid break)
• Tuesday 09:00-18:00 (30 min unpaid break)
• Wednesday 09:00 -18:00 (30 min unpaid break)
• Thursday 09:00 - 18:00 (30 min unpaid break)
• Friday 09:00 - 18:00 (30 min unpaid break)

As a Dispensing Technician, you will have successfully completed the NVQ/QCF Level 3 equivalent qualification in Pharmacy Services and be registered with the General Pharmaceutical Council. You will have the knowledge and experience to be a multi-skilled Dispensing Technician, responsible for providing an efficient, knowledgeable, and friendly service to our customers, with specific responsibility for carrying out dispensing duties.

You will be a senior member of the dispensing team and will be responsible for receiving, assembling, and dispensing prescriptions, advising customers on alternative medicine or care needs where appropriate. You will also have specific accountability for dealing with complex medication inquiries on behalf of and under the supervision of a pharmacist.

As a trusted healthcare professional, you will be friendly, organised, and customer-focused with a passion for people and pharmacy operations. Skills in planning, attention to detail, and working under pressure are all key in this position. The successful candidate must support the branch by promoting new services and products as required. You should be confident in building customer relationships and establishing their needs. Providing friendly advice with excellent product knowledge and services is essential. You should also have the drive and enthusiasm to coach others to do the same.

Attention to detail, the ability to work under pressure, and meeting strict deadlines are crucial. Great people skills are paramount as you will work as part of a well-established team to ensure high standards of customer service.

Additional Benefits

• Discretionary bonus scheme
• EAP Provided by BUPA
• 4 weeks' paid holiday plus statutory holidays, increasing with service (pro-rata for part-time employees)
• Pension contributions
• Staff discount
• Regulatory training where required
• Free uniform

Application

Please note the Cohens Group reserves the right to cease advertising prior to the deadline if a high number of applications is received.

11923 - 42.50 hour Dispensing Technician - Permanent Contract We are looking to recruit a 42.50 hour Dispensing Technician to work at our 734 branch located at Hume Street Medical Centre, Hume Street, Kidderminster, DY11 6SF. The proposed shift pattern is as follows: Monday 09:00-18:00 (30 min unpaid break) Tuesday 09:00-18:00 (30 min unpaid break) Wednesday 09:00 -18:00 (30 min unpaid break) Thursday 09:00 - 18:00 (30 min unpaid break) Friday 09:00 - 18:00 (30 min unpaid break) As a Dispensing Technician you will have successfully completed the NVQ/QCF Level 3 equivalent qualification in Pharmacy Services and be registered with the General Pharmaceutical Council. You will have the knowledge and experience to be a multi skilled Dispensing Technician, taking responsible for providing an efficient, knowledgeable and friendly service to our customers, with specific responsibility for carrying out dispensing duties. You will be a senior member of the dispensing team and will be
responsible for receiving, assembling and dispensing prescriptions, advising customers on alternative medicine or care needs where appropriate. You will also have specific accountability for dealing with complex medication enquires on behalf of and under the supervision of a pharmacist. As a trusted healthcare professional, you will be friendly, organised and customer focused with a real passion for people and pharmacy operations. Skills in planning, attention to detail and working under pressure are all key in this position. The successful candidate must be willing to support the branch by promoting new services and products as required. You must be confident to build customer relationships and have the ability to establish their needs. You will be expected to provide friendly advice, whist having excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others to do the same. The utmost attention to detail is required in this role along with
the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service. If successful, additional benefits for you could include: Discretionary bonus scheme EAP Provided by BUPA 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees) Pension contributions Staff discount Regulatory training where required Free uniform We are passionate about equal opportunities and welcome a broad diversity of talent Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.TPBN1_UKTJ