Dispenser (Maternity Cover)

The Methodist Church in Britain; Halesworth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cutlers Hill Surgery in Halesworth is seeking a Dispensary Assistant for a 12-month maternity cover. You will process GP-authorised prescriptions, check items, and hand medicines out at the dispensary hatch with a focus on accuracy and patient service.

The ideal candidate holds an NVQ Level 2 in Pharmacy/Dispensary and has dispensary experience, strong computer skills with SystmOne, and a willingness to cover late shifts and front desk duties on a rota.

Qualifications

• NVQ Level 2 Pharmacy/Dispensary Assistant qualification.
• Previous dispensary or pharmacy experience.

Responsibilities

• Process GP-authorised prescriptions in line with practice procedures.
• Check medicines against prescriptions, including colleagues' work.
• Refer queries on medication, dose or labelling to the authorising clinician or duty doctor.
• Issue medicines at the dispensary hatch daily, manage 3-day collection and collect prescription charges where due.
• Ensure FP10 declarations are completed and signed correctly, and endorse prescription forms.
• Process medication orders on SystmOne and manage stock control to avoid shortages.
• Store medicines correctly, including refrigerated items with temperature records.
• Act on drug alert bulletins promptly.
• Notify the authorising doctor of FP10 feedback from the PPA.
• Assist with administration, including daily cash-up and dispensing records.
• Deal with patient queries in person and by telephone, and cover front desk duties.
• Work at least one late shift a week until 6.30pm.

Skills

Communication

Customer service

Attention to detail

Teamwork

Computer literacy

Education

NVQ Level 2 Pharmacy/Dispensary Assistant

Tools

SystmOne

Dispensing software

Job description

A 12-month fixed-term maternity cover post in the Dispensary team at Cutlers Hill Surgery. The work centres on processing GP-authorised prescriptions, checking every item against the script and handing medicines out at the dispensary hatch. The post carries a weekly late shift until 6.30pm and a rota for front desk duties. Candidates need an NVQ Level 2 Pharmacy/Dispensary Assistant qualification and previous dispensary experience.

What the job involves

• Process prescriptions authorised by GPs and prescribing clinicians in line with practice procedures
• Check all medicines and appliances against the prescription, including colleagues' work
• Refer queries on medication, dose or labelling to the authorising clinician or duty doctor
• Issue medicines at the dispensary hatch daily, keeping on top of the 3-day collection, and collect prescription charges where due
• Ensure FP10 patient declarations are completed and signed correctly, and endorse prescription forms as appropriate
• Process medication orders on SystmOne and manage stock control to avoid shortages and out-of-date waste
• Store medicines correctly, including refrigerated items with temperature records, and keep the dispensary clean with equipment in working order
• Act promptly on drug alert bulletins
• Notify the authorising doctor of any FP10 feedback from the PPA
• Assist with administration, including daily cash-up, prescription counting, forwarding invoices and correspondence, and keeping full dispensing records
• Deal with patient queries in person and by telephone, and cover front desk duties on a rota
• Work at least one late shift a week until 6.30pm

Qualifications

• NVQ Level 2 Pharmacy/Dispensary Assistant qualification

Experience

• Previous experience working in a dispensary or pharmacy setting

Skills & knowledge

• Excellent communication and customer service skills
• Confident using computer systems and learning new software
• Accurate working in a fast-paced environment
• Excellent attention to detail and organisational skills
• Compassionate, professional and approachable manner
• Able to work independently and as part of a team