Dispenser

The Methodist Church in Britain; Mansfield; On-site; GBP 20,000 - 26,000; Full time

Job summary

Empingham Medical Centre in Rutland is seeking a dispensing assistant to join its dispensary team. You will dispense acute and repeat prescriptions, process requests by phone, email, post or in person, and maintain patient records with accuracy.

The role requires an NVQ Level 2 in dispensing or equivalent, prior dispensary experience, and familiarity with SystmOne. You will work with clinicians to ensure safe medicines management and high standards of patient care.

Qualifications

• NVQ Level 2 in dispensing services or pharmacy services.
• Experience in a dispensary, pharmacy or dispensing GP practice.
• Familiarity with NHS dispensing procedures and medicines management.

Responsibilities

• Dispense acute and repeat prescriptions accurately.
• Process prescriptions received electronically, by phone, email and in person.
• Carry out dispensing checks in line with practice procedures.
• Update patient medication records as directed by clinicians and refer queries to GPs.
• Prepare and issue monitored dosage systems and organise deliveries for housebound patients.
• Hand out prescriptions and collect charges where applicable.
• Order medicines and dispensary stock from approved suppliers, and check deliveries.
• Maintain stock through rotation and date checking, and store medicines safely.
• Take part in controlled drug stock checks and the disposal of returned medicines.
• Generate, sort and endorse prescriptions as required.
• Work to SOPs and contribute to their review and development.
• Keep accurate electronic records on the practice clinical system.

Skills

Attention to detail

Communication skills

Organisational skills

Data protection

Information governance

Education

NVQ Level 2 in dispensing services or pharmacy services

Tools

SystmOne

Job description

This dispenser post sits in the dispensary team at Empingham Medical Centre, a GMS practice with over 9,000 patients and a full complement of practice staff. The work centres on accurate, legal dispensing of acute and repeat prescriptions, alongside stock ordering and rotation and answering patient medication queries. Clinical pharmacists are part of the team, and the practice is a member of the Rutland Health PCN. An NVQ Level 2 in dispensing or equivalent, previous dispensary experience and SystmOne skills are required.

What the job involves

• Dispense acute and repeat prescriptions accurately and efficiently
• Process prescription requests received electronically, by phone, email and in person
• Carry out dispensing checks in line with practice procedures
• Update patient medication records as directed by clinicians and refer prescribing queries to GPs
• Prepare and issue monitored dosage systems and organise deliveries for housebound patients
• Hand out prescriptions and collect charges where applicable
• Order medicines and dispensary stock from approved suppliers, and check and report on deliveries
• Maintain stock through rotation and date checking, and store medicines safely
• Take part in controlled drug stock checks and the disposal of returned medicines
• Generate, sort and endorse prescriptions as required
• Work to SOPs and contribute to their review and development
• Keep accurate electronic records on the practice clinical system

What’s required

Qualifications

• NVQ Level 2 in dispensing services or pharmacy services, or an equivalent recognised dispensing qualification

Experience

• Previous experience in a dispensary, pharmacy or dispensing GP practice
• Good understanding of dispensing procedures and medicines management

Skills & knowledge

• Excellent attention to detail and accuracy
• Good communication and customer service skills
• Good organisational skills and ability to prioritise workload
• Basic IT skills and use of clinical computer systems, including SystmOne
• Understanding of patient confidentiality, data protection and information governance

Other

• Ability to work effectively as part of a team
• Commitment to high standards of patient care and service

Nice to have

• Experience preparing monitored dosage systems
• Knowledge of NHS prescription regulations and exemption criteria
• Understanding of stock control and medicines ordering processes
• Experience working within a busy dispensing practice