Dispenser

The Methodist Church in Britain; Northallerton; On-site; GBP 22,000 - 32,000; Full time

Job summary

Mowbray House Surgery’s dispensary team is seeking a dedicated dispenser to join across Mowbray House and the branch at Hutton Rudby. The role centers on dispensing and endorsing prescriptions, stock control, processing requests by phone and online, and patient guidance.

Hours total 35.8 across four days with a Tuesday off and one Saturday in four; a full driving licence and access to a vehicle are required as home deliveries are part of the role.

Qualifications

• NVQ Level 2 in Dispensing or equivalent.
• NVQ Level 3 in Dispensing or equivalent (nice to have).

Responsibilities

• Dispense medicines and appliances to SOPs, check with GP when unsure.
• Process prescriptions and endorse them per NHS requirements.
• Handle telephone and online prescription requests and issue prepared prescriptions.
• Manage stock to ensure continuity of supply and limit wastage.
• Store refrigerated items at correct temperature and keep the temperature log.
• Advise and support patients to promote medicine compliance.
• Collect prescription charges, check FP10 declarations and record monies.
• Maintain accurate dispensing records, including prescriptions sent to community pharmacies.
• Take prompt action on drug alerts and keep up to date with medicines and legislation.
• Complete significant event forms and ensure colleagues do the same.
• Provide home delivery service where requested.
• Keep surfaces, shelving and dispensary equipment clean and in good order.

Skills

Numeracy

Literacy

Organisation

Communication

Teamwork

Education

NVQ Level 2 in Dispensing

NVQ Level 3 in Dispensing

Tools

SystmOne

Job description

A dispenser post in the dispensary team at Mowbray House Surgery, which also covers the branch surgery at Hutton Rudby. The work centres on dispensing and endorsing prescriptions, managing stock and cold-chain storage, handling prescription requests by phone and online, and advising patients. The hours are 35.8 across four days split between the two sites, with a Tuesday off and one Saturday in four. Applicants need a full driving licence and access to a vehicle, as home deliveries are part of the role.

What the job involves

• Dispense medicines and appliances to standard operating procedures, checking with a GP when unsure of the item, dose or labelling
• Process prescriptions and endorse them in line with NHS Prescription Services requirements
• Handle telephone and online prescription requests and issue prepared prescriptions
• Manage stock to ensure continuity of supply and limit wastage, receiving and storing drugs as the manufacturer directs
• Store refrigerated items at the correct temperature and keep the temperature log
• Advise and support patients to promote medicine compliance
• Collect prescription charges, check FP10 patient declarations and record all monies received
• Maintain full, accurate manual and computerised dispensing records, including prescriptions sent to community pharmacies
• Take prompt action on drug alerts and keep up to date with new medicines and legislation
• Complete significant event forms and make sure colleagues do the same
• Provide a home delivery service where requested
• Keep work surfaces, shelving and dispensary equipment clean and in good working order

What’s required

Qualifications

• NVQ Level 2 in Dispensing or equivalent

Experience

• Experience in a dispensary, pharmacy or healthcare environment
• Experience handling confidential patient information

Skills & knowledge

• Good numeracy and literacy skills
• Strong organisational skills and attention to detail
• Excellent communication and teamworking skills

Checks & eligibility

• Full driving licence with access to a vehicle

Nice to have

• NVQ Level 3 in Dispensing or equivalent
• Experience of general practice or primary care
• Previous experience in a GP practice dispensary
• SystmOne experience