Dispenser & Prescriptions Administrator

The Methodist Church in Britain; United Kingdom; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Northgate Medical Practice in the United Kingdom seeks a hybrid role spanning its dispensary and prescriptions teams. The post focuses on accurate, timely management of repeat prescriptions and dispensing, and acts as the first contact for patients, carers, pharmacies and clinicians about medication.

Travel between sites and occasional deliveries to a branch surgery are part of the role; a full UK driving licence is essential. NHS or primary care experience is essential.

Qualifications

• Experience in NHS/primary care settings.
• Full UK driving licence.
• Ability to work across dispensing and prescriptions.

Responsibilities

• Provide a high-quality dispensing and prescription administration service.
• Dispense acute and repeat prescriptions and verify accuracy.
• Keep EMIS medication records in line with procedures.
• Coordinate medication reviews and monitoring with clinical staff.
• Serve as primary contact for medication enquiries.
• Endorse, collate and submit prescription forms to the PPD; report FP10/PPA feedback promptly.
• Manage dispensary stock: ordering, checking deliveries, rotating stock, removing out-of-date items.
• Maintain refrigerated medicines and temperature logs.
• Record prescription charges and private fees per policy.
• Maintain confidentiality and information governance.
• Work flexibly across dispensing and prescriptions; support the wider team.

Skills

Dispensing accuracy

Prescription management

Patient communication

Data recording

Education

Level 2 Support Staff Course for Dispensing Assistants

Tools

EMIS

Docman

Job description

Northgate Medical Practice, a large GP practice across three sites, has a hybrid role spanning its dispensary and prescriptions teams. The post centres on accurate, timely management of repeat prescriptions and dispensing, and on acting as the first contact for patients, carers, pharmacies and clinicians about medication. Travel between sites and occasional deliveries to a branch surgery are part of the role, and a full UK driving licence is essential. NHS or primary care experience is also essential.

What the job involves

• Provide a high-quality dispensing and prescription administration service that supports clinicians and the wider team
• Dispense acute and repeat prescriptions as authorised, checking medicines and appliances against the prescription and querying concerns before dispensing
• Keep accurate medication records on EMIS in line with practice procedures
• Identify patients due for medication reviews, chronic disease monitoring or drug monitoring, and coordinate this with clinical staff
• Act as the primary contact for medication enquiries from patients, carers, community pharmacies and healthcare professionals
• Endorse, collate and submit prescription forms to the PPD, and report FP10 returns or PPA feedback promptly to the Dispensary Manager
• Manage dispensary stock: ordering, checking deliveries, rotating stock, removing out-of-date items and storing medicines correctly
• Keep refrigerated medicines at the correct temperature and maintain the temperature control logbook
• Collect and record prescription charges and private fees in line with practice policy
• Maintain confidentiality, data protection and information governance standards at all times
• Work flexibly across dispensing and prescriptions, following clinical direction and protocols
• Carry out general duties such as answering telephones, inputting data and supporting the wider team

Experience

• Experience of working within an NHS or primary care setting

Checks & eligibility

• Full UK driving licence

Nice to have

• Previous experience in a dispensary, community pharmacy or prescriptions role
• Knowledge of dispensary procedures, controlled drugs and stock management
• Familiarity with clinical systems such as EMIS and Docman
• Understanding of repeat prescription processes and medication reviews
• Level 2 Support Staff Course for Dispensing Assistants