Director, Site Enablement Growth & Partnerships

IQVIA LLC; Reading; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

IQVIA Site Enablement Solutions seeks a Director, Strategic Growth & Customer Partnerships to lead growth strategy through strategic account planning, executive engagement, and expansion across geographies and delivery models.

You will craft customized site support solutions, partner with cross-functional teams, and drive opportunities from qualification to bid defense, ensuring measurable customer outcomes and sustainable partnerships.

Qualifications

• Bachelor’s degree in healthcare, life sciences, business or related field or equivalent experience.
• 10+ years in clinical research, healthcare services, or life sciences environments.
• Experience in strategic account management, customer partnerships, and commercial growth.

Responsibilities

• Lead strategic account planning and growth execution across priority relationships.
• Develop account-specific expansion plans across areas, geographies, studies and delivery models.
• Convert study-level engagements into broader enterprise relationships.
• Build executive customer relationships, stakeholder maps and governance approaches.
• Identify opportunities where IQVIA can differentiate through global reach and outcomes.
• Design customized site support solutions aligned with feasibility and delivery.
• Collaborate with Business Development and account teams on qualification, proposals, pricing, and negotiations.
• Increase inclusion of site support in Full Service opportunities with enrolment risk considerations.
• Create repeatable frameworks for account growth and pipeline-to-revenue tracking.
• Support pricing strategies and financially viable alternatives with Finance and Strategy.
• Translate capabilities into customer-ready propositions and use cases.
• Strengthen value articulation with ROI models and KPI frameworks.
• Incorporate country readiness, contracting, pricing, and implementation into planning.
• Capture market feedback to inform offering and geographic expansion priorities.
• Serve on leadership team and drive growth agenda; mentor colleagues in engagement and solution positioning.

Skills

Strategic account planning

Executive engagement

Customer expansion

Opportunity conversion

Commercialization

Cross-functional leadership

English communication

Education

Bachelor's degree

Job description

IQVIA Site Enablement Solutions seeks a Director, Strategic Growth & Customer Partnerships to lead growth strategy through strategic account planning, executive engagement, and expansion across geographies and delivery models.

You will craft customized site support solutions, partner with cross-functional teams, and drive opportunities from qualification to bid defense, ensuring measurable customer outcomes and sustainable partnerships.