Director Of Technology
Caremark Ltd
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Benefits offered by this job
Job summary
Caremark Limited is seeking a Director of Technology to lead a team of eight, reporting to the CEO, and to drive the technology strategy for both the franchisor operations and the network of home care offices.
You will oversee end-to-end technology initiatives, ensure regulatory compliance, align tech with business goals, and manage budgets while enabling scalable growth across the UK network.
Qualifications
- Proven experience leading technology teams and initiatives at scale.
- Experience coordinating technology across franchisor networks is preferred.
- Strong governance, risk, and compliance understanding is essential.
Responsibilities
- Developing and implementing the technology strategy to align with Caremark’s goals.
- Providing leadership and direction for all technology-related initiatives.
- Driving innovation in technology solutions to improve care delivery and operational efficiency.
- Ensuring seamless integration of technology systems across Caremark and the wider franchise network.
- Ensuring all technology systems comply with relevant regulations and standards.
- Developing and managing the technology budget.
- Overseeing technology projects from conception to completion.
- Monitoring and evaluating the performance of technology systems.
- Identifying and mitigating technology-related risks.
- Working closely with other departments to align technology with business needs.
- Ensuring technology systems can scale with the growth of the franchise network.
Skills
Job description
Following a period of exciting growth, Caremark Limited are seeking a passionate and driven Director of Technology to support our continued innovation and utilisation of technology to support business operations and our franchised network of home care offices.
Caremark Ltd is a wholly UK-owned and operated home care franchise with an established and successful UK-based network and recently rated 6th best franchise opportunity in the UK out of 1000 franchise opportunities by the prestigious Elite Franchise Magazine.
Reporting directly to the CEO you will be leading a team of 8 office and field based colleagues, who provide support, advice and guidance to our Franchise Support Centre and network of franchise owners.
The Director of Technology will support Caremark Limited and the Caremark network in ensuring we are developing, utilising and expanding the effective use of technology to support both our business operations as a franchisor alongside supporting our network of home care offices to deliver care to their communities. You will spearhead the use of technological advancements to provide ever more effective support to our network of franchise owners and the operations of Caremark Limited.
Using your extensive experience of scoping, designing, implementing and managing technology solutions for diverse organisations, you will be responsible for taking ownership of technology projects and initiatives for both Caremark Franchise Support Centre and the wider Caremark network.
- Developing and implementing the technology strategy to align with Caremark’s goals.
- Providing leadership and direction for all technology-related initiatives.
- Driving innovation in technology solutions to improve care delivery and operational efficiency.
- Ensuring seamless integration of technology systems across Caremark and the wider franchise network.
- Ensuring all technology systems comply with relevant regulations and standards.
- Developing and managing the technology budget.
- Overseeing technology projects from conception to completion.
- Monitoring and evaluating the performance of technology systems.
- Identifying and mitigating technology-related risks.
- Working closely with other departments to align technology with business needs.
- Ensuring technology systems can scale with the growth of the franchise network.
- Implementing quality assurance processes for technology systems.
- Staying updated on technology trends and plan for future technology needs.
- Proven experience in a technology leadership role, preferably within the franchising and/or care industry.
- Strong project management skills with a track record of successful technology project delivery.
- Excellent communication and collaboration skills.
- Ability to innovate and drive technological advancements.
- Strong understanding of regulatory compliance and quality assurance.
- Team and/or departmental management experience
This is a fantastic opportunity for an experienced technology professional to help to drive and implement a forward-thinking technology agenda with one of the UK’s leading master franchisors.
Caremark is one of the largest UK home care franchisors, with over 150 franchise offices operating across the UK and internationally. Our franchisees work at the heart of their communities, delivering personalised care in customers’ homes, from a little extra help with daily life through to more complex care such as Dementia support.
With a reputation for excellence since our inception in 2005, Caremark has grown into one of the UK’s leading providers of home care services.
We're proud winners of the British Franchise Association HSBC Franchise of the Year and ranked Top 5 in the Elite Franchise Top 100 (2026). Our success is built on strong values, effective systems, and a genuine commitment to supporting our franchise network.
At Caremark, we believe a great workplace culture drives exceptional results. Everything we do is guided by our six core values:
You'll be empowered to make a real difference in a supportive, values-led environment, where your expertise is respected and your development is prioritised.
- 33 days holiday (including bank holidays)
- 5 paid volunteering days per year
- Annual personal development budget
- Private medical insurance
- Life insurance cover
- Company pension scheme
- Free wellbeing counselling programme & support
- Ongoing training and development opportunities
- Business travel expenses
- Flexi-time- start between 08:00 and 10:00 and finish between 16:00 and 18:00
Caremark is one of the largest UK home care franchisors with over 140 franchise offices in the UK. Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers’ homes. With a reputation for excellence since 2005, we have grown to become one of the leading UK providers of home care services.
Join our passionate team and help us expand Caremark’s reach to improve the lives of thousands of customers across the UK. We're looking for talented individuals to help us develop our brand, strengthen our presence, and cultivate a positive and supportive company culture.
Find your perfect fit with opportunities at our head office in Worthing, West Sussex or in one of our regional field-based roles. Browse our open positions and discover how you can be part of the Caremark family. As the master franchisor, Caremark Limited supports our network of over 140 independent offices across the UK.
We are Positive:
We embrace a positive mindset and inspire optimism amongst our colleagues. We continually question how our outlook and reactions affect our colleagues, striving for contagious positivity. With a can-do attitude we uplift and cultivate an environment where creativity thrives, challenges are opportunities, and success is shared.
We are Trustworthy:
We hold trust as our foundation, nurturing it through honesty, reliability, and consistency in our actions and relationships. By prioritising transparency and mutual respect, we place trust in our colleagues and respect the trust placed in us. With consistency, we create a safe, collaborative environment.
We are Honest:
We uphold honesty as a non-negotiable principle, committing to truthfulness, transparency, and integrity in our interactions and decisions. By demonstrating unwavering honesty, we build trust, credibility, and lasting relationships, fostering an environment where openness and accountability flourish.
We are Compassionate:
At the heart of our actions and decisions lies compassion, driving us to understand, empathise, and act with kindness towards all, fostering an environment where everyone feels seen, heard, and valued.
We are Accountable:
We uphold accountability as a cornerstone of our integrity, taking ownership and responsibility of our actions, decisions, and their outcomes. Through transparency and a no-blame culture, we build trust and drive excellence. We self-reflect and are continually learning.
We are Supportive:
We are supportive colleagues, and we foster an environment where collaboration is the norm, working together towards common goals and sharing in collective successes. With active listening, continual development and constructive guidance, we can all reach our fullest potential. We celebrate in each other’s success.
Flexi time (start between 8am - 10am/ finish between 4pm-6pm)
1 Day working from home each week
Private Medical Insurance
Annual Personal Development Budget
5 Paid Volunteering Days per year
33 days of holiday (Inclusive of bank holidays)
Life Insurance cover
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Free parking, Free work laptop, Referral bonus, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Employee of the Month, Hybrid Working, Culture of recognition, Access to Health & Wellbeing app, Staff celebration events
Starting from £85,000.00 per year
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