Director of Operations

The City Recruiter; Manchester; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Operations Director, where you'll lead the charge in building and scaling transformative operations. This role offers the chance to design and implement systems that drive growth while collaborating with diverse teams. If you thrive in dynamic environments and are passionate about creating impactful businesses, this opportunity is for you. You'll enjoy a competitive salary, bonuses, and equity in a high-growth venture with ambitious goals.

Qualifications

• Proven experience in a senior operations role at a startup or scaleup.
• Experience in launching and growing operational models from scratch.

Responsibilities

• Launch operations in new UK and international markets.
• Design scalable systems across logistics, recruitment, onboarding, and payments.

Skills

Senior Operations Experience

Systems Design

Team Leadership

Problem Solving

Stakeholder Communication

Job description

Operations Director

Build, Lead, Scale

Manchester | Competitive Salary + Bonus + Equity

We’re partnering with an innovative, purpose-led business to find an Operations Director who’s ready to take the lead in building and scaling something truly transformational.

This is a unique opportunity to own the operational engine of a high-growth business from the ground up designing systems, leading rollout, and setting up for national (and global) expansion.

This isn’t a maintenance role. It’s build, innovate, grow, repeat.

As Operations Director, you’ll:

Launch operations in new UK and international markets

Design scalable systems across logistics, recruitment, onboarding, payments, and more

Lead day-to-day execution of a fast-paced rollout plan

Recruit, lead, and develop a growing operations team

Collaborate closely with product, mental health, and barbering leads to align operations with vision

Build performance dashboards and track key metrics to drive data-led decisions

Support investor readiness by showing operational traction and scalability

Prepare the business for future international expansion

We’re looking for someone who:

️ Has proven experience in a senior operations role at a startup or scaleup

️ Has launched and grown operational models from scratch

️ Thrives on building systems, solving problems, and optimising processes

️ Is energised by ambiguity, fast change, and innovation

️ Has experience scaling teams and operations through rapid growth

️ Communicates clearly and aligns diverse stakeholders

️ Believes in building businesses with purpose and positive impact

In return, you’ll get a leadership role with influence, an attractive salary and bonus, and a genuine equity opportunity giving you ownership in a business with big ambitions.

If you’re an operations leader ready to build, lead, and scale a high-growth business with purpose, we’d love to speak with you.

Recruitment is being managed exclusively by The City Recruiter.