Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An exciting opportunity awaits at a vibrant restaurant chain seeking a Restaurant Operations Director in Manchester. This role involves leading a dynamic team to ensure exceptional guest experiences and operational excellence. You will coach emerging leaders, manage financial aspects, and foster a positive work environment. Join a forward-thinking company that values inclusivity and growth, offering industry-leading benefits and opportunities for professional development. If you are passionate about hospitality and ready to make a difference, this is the perfect role for you.

Benefits

Bonus scheme

Free food on shift

50% discount outside of work

Paid parental leave

Wagestream access

Pension scheme

Training

Cycle to work

Gym discounts

Long service awards

Qualifications

• Proven ability to cultivate a positive, inclusive work culture.
• Strong focus on guest experience and service excellence.

Responsibilities

• Lead and motivate the restaurant team to deliver high standards.
• Manage financial aspects including budgeting and inventory.

Skills

Emotional Intelligence

Financial Acumen

Problem-Solving Skills

Team Development

Guest Experience Focus

Job description

Job Title: Restaurant Operations Director (Hiring Immediately), Manchester

Client: Wagamama

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Overview

Wagamama, a vibrant restaurant chain with over 165 locations, is seeking a Restaurant Operations Director to join us immediately in Manchester. This role is an exciting opportunity to lead and inspire our team, ensuring exceptional guest experiences and operational excellence.

Key Responsibilities

• Lead and motivate the restaurant team to deliver high standards and exceptional service.
• Coach and develop emerging leaders within the team.
• Manage financial aspects including budgeting, inventory, and labor management.
• Foster an inclusive and positive work environment.
• Drive continuous improvement through data analysis and strategic decision-making.

Candidate Requirements

• Proven ability to cultivate a positive, inclusive work culture using emotional intelligence and effective delegation.
• Strong focus on guest experience and service excellence.
• Financial acumen in budgeting, inventory, and marketing.
• Experience in recruitment, team development, and fostering professional growth.
• Commitment to creating an inclusive environment where team members feel respected and valued.
• Problem-solving skills with the ability to make quick decisions.

Benefits

• Bonus scheme and additional earning opportunities.
• Free food on shift and 50% discount outside of work.
• Industry-leading family-friendly policies, including paid parental leave.
• First access to new menus and exclusive events.
• Wagestream access for up to 30% of earnings before payday.
• Additional benefits: pension scheme, training, cycle to work, gym discounts, and long service awards.

Join us and be you, be Wagamama!

*Successful candidates may be required to undergo a 4-week training program in the UK.