Director of Operational Readiness

Clutter; England; Presencial; GBP 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Paid time off

Flexible work

Health & retirement plans

Learning & growth

Descripción de la vacante

Iron Mountain is seeking a dynamic Director of Operations Readiness to guide operations from tender through implementation, stabilizing new sites and handing over to permanent leadership. You will drive solutions development, oversee implementations, and mentor cross-functional teams to meet safety and profitability targets.

You will collaborate with commercial and design teams, co-create KPIs, and manage client engagements, ensuring scalable, compliant operations across new contracts.

Formación

• Extensive leadership experience in operations, site startups and cross-functional teams.
• Deep knowledge of design principles, cost controls, KPI/SLA validation, and safety compliance.
• Strong customer-facing communication and executive presentation skills.
• Bachelor’s degree in Business Administration, Supply Chain, Logistics, Engineering or related field.

Responsabilidades

• Drive solutions development and commercial validation with tender teams.
• Lead implementations and customer engagements, develop SOPs and comprehensive reporting.
• Mentor Senior Operations Leaders and partners to ensure safe, productive transitions to permanent site leadership.

Conocimientos

Operations leadership

Site startups

Complex implementations

Cross-functional teams

Educación

Bachelor’s degree

Descripción del empleo

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dynamic and strategic Director of Operations Readiness to join our Operations team.

In this role, you will be responsible for steering operational success from the initial tender phase through to implementation, stabilizing new sites, and ensuring a seamless handover to permanent leadership.

What You'll Do

• Drive Solutions Development & Commercial Validation: Partner closely with Commercial and Solutions Design teams during the tender process to co-create, stress-test, and sign off on proposed operational solutions, SLAs, KPIs, and cost structures to ensure profitability and operational feasibility.
• Lead Implementations & Customer Engagement: Direct the physical and systemic execution of new contracts, serve as the operational leader in client meetings and pitches, build standardized SOPs, and establish comprehensive performance reporting.
• Manage Team Performance & Ensure BAU Handover: Lead and mentor a team of Senior Operations Leaders and cross-functional implementation partners, ensuring all safety, productivity, and profitability targets are met before executing a structured transition to permanent site leadership.

What You'll Bring

• Progressive leadership experience focused on operations, site startups, complex implementations, and managing multidisciplinary teams.
• Strong knowledge of solutions design principles, commercial cost controls, KPI/SLA validation, and Health & Safety compliance.
• Proven ability in customer-facing communication, executive presentations, cross-functional leadership, and mitigating operational risks during project rollouts.
• Bachelor’s degree in Business Administration, Supply Chain, Logistics, Engineering, or a related field.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with experience.
• Paid time off and holidays.
• Flexible work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.