Senior Technical Program Manager, Data Centers Delivery

Iron Mountain Incorporated; United Kingdom; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Work-life balance

Health & retirement programs

Professional growth

Job summary

Iron Mountain Incorporated is seeking an experienced Technical Program Manager to lead end-to-end hyperscale data center deployments, coordinating with Sales, Design, Construction and Operations to deliver complex projects on schedule.

The role requires 10+ years in data center program management, deep knowledge of data center infrastructure, and a proven ability to drive collaboration in a fast-paced, global environment. Remote role with 15% travel and competitive compensation.

Qualifications

• 10+ years of experience as a technical program manager supporting data center construction or infrastructure program management.
• Strong knowledge of data center infrastructure including commissioning, power distribution, cooling systems, and rack-level fit-out environments.
• Proven ability to lead cross-functional teams, drive process innovation, and thrive in high-velocity, nebulous environments.

Responsibilities

• Lead end-to-end delivery of hyperscale customer deployments, including white space readiness and fit-out, while managing critical path schedules.
• Serve as the primary point of contact between customers and internal teams (Sales, Design, Construction, Operations) for scope alignment and requirements fulfillment.
• Proactively identify blockers, manage customer scope changes, and ensure deliverables meet contractual obligations and standards.
• Manage customer scope changes and internal change requests including NRCs and technical scope updates.
• Review customer service orders, statements of work, and technical requirements to ensure scope is understood and delivered.
• Coordinate hyperscale design reviews with customer engineering and internal teams to ensure alignment prior to deployment.

Skills

Technical program management

Data center infrastructure

Leadership

Cross-functional collaboration

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That is why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let us start the conversation.

What You’ll Do In this role, you will:

• Lead Project Execution: Coordinate the end-to-end delivery of hyperscale customer deployments, including white space readiness and fit-out, while managing critical path project schedules.
• Collaborate with Stakeholders: Serve as the primary point of contact between customers and internal teams (Sales, Design, Construction, and Operations) to ensure technical scope alignment and requirement fulfillment.
• Manage Risk and Compliance: Proactively identify and resolve blockers, manage customer scope changes, and ensure all deliverables align with organizational standards and contractual obligations.
• Scope: Manage customer scope changes and internal change requests including Non-Recurring Charges (NRCs), work orders, and technical scope updates.
• Customer Review: Review and interpret customer service orders, statements of work, and technical requirements to ensure project scope is understood and deliverable.
• Reviews: Coordinate hyperscale design reviews with customer engineering teams and internal design/construction teams to ensure technical scope alignment prior to deployment.

What You’ll Bring

• Professional Experience: 10+ years of experience as a technical program manager supporting data center construction or infrastructure program management.
• Technical Expertise: Strong knowledge of data center infrastructure, including commissioning, power distribution, cooling systems, and rack-level fit-out environments.
• Leadership & Innovation: Proven ability to lead cross-functional spheres of influence, innovate processes, and excel in high-velocity, nebulous environments.

Location: Remote role with a requirement for 15% travel.

Compensation: Competitive salary and benefits aligned with your experience.

• Work-Life Balance: Flexible work options and generous paid time off to support your well-being.
• Health & Future: Comprehensive health, wellness, and retirement programs.
• Professional Growth: Opportunities for continuous learning and career advancement.

Category: Real Estate & Facilities

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.