Director - Legal Managed Services (Contracting Solution Transformation Lead)

TN United Kingdom; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director for Legal Managed Services to lead strategic contracting transformation initiatives. This pivotal role involves overseeing the entire transformation lifecycle, from pre-sales to post-signature delivery, and ensuring projects meet financial and strategic targets. The ideal candidate will have extensive experience in consulting, particularly with managed services, and will excel in stakeholder management. You'll collaborate with cross-functional teams to drive service standardization and explore new solution opportunities. If you're looking to make a significant impact in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• Experience in managed services lifecycle including sales and delivery.
• Proven leadership in contracting transformation and outsourcing.

Responsibilities

• Oversee large-scale managed contracting service transitions.
• Design and implement optimal future-state solutions.

Skills

Contracting Transformation

Stakeholder Management

Strategic Planning

Commercial Accountability

Service Delivery

Education

Bachelor's Degree

MBA or Postgraduate Legal Qualification

Tools

CLM Technologies

Gen-AI Technologies

Job description

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Director - Legal Managed Services (Contracting Solution Transformation Lead), London

Client:

KPMG-United Kingdom

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c83bd5b97e45

Job Views:

4

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Job description
Director - Legal Managed Services (Contracting Solution Transformation Lead)

• Reports to: Partner, Legal Managed Services
• Location: UK (Travel Required)

Role Summary:
The Director leads strategic contracting managed services programmes, accountable for the transformation lifecycle from pre-sales through to post-signature delivery. You will actively support the sales process, collaborating with Partners to build robust business cases, develop pricing strategies, and define optimal managed service team structures. You will comprehensively assess the client's As-Is environment and design a future-state To-Be model that effectively integrates people, process, technology, and governance to drive substantial improvements. Additionally, you will oversee the transition of complex contracting operations into KPMG's optimised delivery model, ensuring commercial success and developing senior-level client relationships at the GC/CXO level.

Key Responsibilities:

• Programme oversight for large-scale managed contracting service transitions
• Designing and implementing optimal future-state solutions (talent, process, technology)
• Commercial accountability, ensuring projects deliver on financial and strategic targets
• Senior stakeholder management, navigating complex client environments
• Driving service standardisation, cost reduction, juniorisation, and use of CLM and Gen-AI technologies
• Identifying new solution opportunities, leading their development and integration
• Supporting LMS activities within the firm-wide client relationship programme and stakeholders
• Collaboration with cross-functional KPMG teams (tech, operations, recruitment)
• Leading or contributing to the development of pricing models using internal calculators, including modelling delivery costs, team structure variations across geographies, inflation, FX fluctuations, and technology implications over multi-year terms
• Aligning pricing strategy with opportunity goals, including consideration of outcome-based or value-linked pricing models

Qualifications:

• Demonstrated experience across the managed services lifecycle, including pre-engagement (sales), contracting, and service delivery phases
• Proven experience leading contracting transformation/outsourcing engagements
• Extensive experience from consulting firms (Accenture, Big Four) or similar
• Demonstrable leadership in complex stakeholder scenarios
• Bachelor's degree required, advanced degrees preferred (MBA, postgraduate legal qualification)