Manager, Digital Solutions Consulting (EMEA)

079 NT Management Services Limited; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Northern Trust is seeking an experienced and client-focused Manager, Digital Solutions Consulting to lead a team delivering innovative digital, reporting, and data solutions to clients across EMEA. The role combines people leadership, client consulting, technology solutioning, and strategic partnership with Product and Technology teams to enhance the overall client experience.

The team serves as a trusted bridge between clients, digital capabilities, reporting solutions, and product innovation.

Qualifications

• Proven leadership in financial services or fintech.
• Strong understanding of digital platforms, data solutions, reporting tools, and APIs.
• Experience managing client relationships and delivering complex implementations.
• Excellent communication, presentation, and stakeholder management.
• Ability to lead cross-functional initiatives across global teams.
• Drive client outcomes through innovation and strategic consulting.
• Strong problem-solving, organizational, and project management skills.

Responsibilities

• Lead, coach, and develop a team of Digital Solutions Consultants.
• Partner with clients to understand business objectives and recommend digital, reporting, and data solutions.
• Oversee client onboarding, platform adoption, and implementation of technology solutions.
• Act as a senior escalation point for complex client requirements and digital initiatives.
• Collaborate with Product, Technology, Relationship Management, and Operations teams to deliver client-focused outcomes.
• Gather client feedback and represent the voice of the client in product enhancement and innovation discussions.
• Deliver presentations, product demonstrations, training sessions, and client technology reviews.
• Drive strategic initiatives that improve client experience, operational efficiency, and digital adoption.

Skills

Leadership

Financial services

Digital platforms

APIs

Client relationships

Communication skills

Cross-functional leadership

Problem solving

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

About the Role

We are seeking an experienced and client-focused Manager, Digital Solutions Consulting to lead a team responsible for delivering innovative digital, reporting, and data solutions to Northern Trust clients across EMEA. The role combines people leadership, client consulting, technology solutioning, and strategic partnership with Product and Technology teams to enhance the overall client experience. The team serves as a trusted bridge between clients, digital capabilities, reporting solutions, and product innovation.

Key Responsibilities

• Lead, coach, and develop a team of Digital Solutions Consultants.
• Partner with clients to understand business objectives and recommend digital, reporting, and data solutions.
• Oversee client onboarding, platform adoption, and implementation of technology solutions.
• Act as a senior escalation point for complex client requirements and digital initiatives.
• Collaborate with Product, Technology, Relationship Management, and Operations teams to deliver client-focused outcomes.
• Gather client feedback and represent the voice of the client in product enhancement and innovation discussions.
• Deliver presentations, product demonstrations, training sessions, and client technology reviews.
• Drive strategic initiatives that improve client experience, operational efficiency, and digital adoption.

Skills/ Qualifications

• The successful candidate will benefit from having Proven leadership experience within financial services, asset servicing, fintech, or a related client-facing technology environment.
• Strong understanding of digital platforms, data solutions, reporting tools, APIs, and client technology solutions.
• Demonstrated success managing client relationships and delivering complex implementations or consulting engagements.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to lead cross-functional initiatives and influence outcomes across global teams.
• Drive meaningful client outcomes through innovation, strategic consulting, and exceptional service.
• Strong problem-solving, organizational, and project management capabilities.

Work Authorization

Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Looking for greater? You found it.

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions

Candidate Privacy Notice

California Applicant Privacy Notice

Pay Transparency Nondiscrimination Provision (U.S)

Transparency in Coverage Disclosure – North America

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.