Director, Channel Americas — Microsoft Partner Growth

Sponsor Finder; Boston; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Flexible working options (XFlex)

Work from anywhere allowance

Healthcare coverage

Job summary

Exclaimer, a global SaaS provider, is seeking a Director, Channel Americas to lead and grow our partner ecosystem across the Americas. You’ll shape the channel strategy, build strong relationships with Microsoft resellers, MSPs and VARs, and lead a team of Channel Account Managers delivering ARR.

In this player-leader role you’ll own quotas, coach the team, ensure partner enablement, manage CRM/PRM tooling, and collaborate with Sales, Marketing and the broader channel org to drive growth.

Qualifications

• Proven leadership in channel sales across the Americas.
• Track record of mentoring a channel team with ARR targets.
• Experience with MSPs, VARs, and Microsoft resellers.

Responsibilities

• Lead and execute the Americas channel strategy to achieve sales objectives.
• Build and nurture relationships with Microsoft MSPs, resellers and VARs.
• Oversee Channel Account Managers and drive onboarding, enablement, certification and NFR activation.
• Monitor ARR targets, SLA performance and partner CSAT scores across the region.
• Run partner business reviews and ensure timely forecasting and reporting.
• Collaborate with Sales, Marketing and channel org to sustain growth and optimize renewals.

Skills

Channel leadership

ARR accountability

Microsoft ecosystem knowledge

Partner enablement

CRM/PRM proficiency

Tools

CRM tools

PRM tools

Job description

Exclaimer, a global SaaS provider, is seeking a Director, Channel Americas to lead and grow our partner ecosystem across the Americas. You’ll shape the channel strategy, build strong relationships with Microsoft resellers, MSPs and VARs, and lead a team of Channel Account Managers delivering ARR.

In this player-leader role you’ll own quotas, coach the team, ensure partner enablement, manage CRM/PRM tooling, and collaborate with Sales, Marketing and the broader channel org to drive growth.