Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Lincoln; Remote; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise dynamique recherche un Digital Workplace Coach pour offrir un accompagnement personnalisé sur divers outils numériques dans un environnement en mutation rapide. Le candidat idéal doit avoir un fort parcours en transformation numérique et capacités pédagogiques. Vous interagirez avec une large base d'utilisateurs pour maximiser l'adoption d'outils critiques et améliorer la productivité au sein de l'organisation.

Qualifications

• Expérience en L&D, mise en œuvre de changements ou transformation de l'espace de travail.
• Connaissance approfondie des outils numériques et de l'accompagnement en milieu d'entreprise.
• Granularité dans l'analyse des données et compréhension des dynamiques comportamentales.

Responsibilities

• Assurer un accompagnement en personne sur des outils numériques variés.
• Préparer des sessions de formation structurées et des ateliers personnalisés.
• Analyser l'adoption des outils et l'impact sur la productivité via données et retours qualitatifs.

Skills

Digital enablement

Coaching

Adult learning theory

Communication skills

Systems thinking

Tools

M365 suite

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Client:

Global Resourcing

Location:

lincoln, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.