Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Wakefield; Remote; GBP 45,000 - 60,000; Full time

Job summary

Une entreprise dynamique recherche un Coach Numérique pour accompagner les employés dans la maîtrise des outils M365 et d'autres technologies. Vous serez chargé de former et de coacher une large gamme d'utilisateurs, en adaptant votre approche à leurs compétences. Une forte expertise en transformation numérique et des compétences en communication sont essentielles pour réussir dans ce poste.

Qualifications

• Expérience dans lenablement numérique et la transformation des lieux de travail dans des environnement complexes.
• Connaissance experte de la suite M365, y compris AI.
• Capacité à former et à coacher des utilisateurs avec différents niveaux de compétence.

Responsibilities

• Former en présentiel et offrir du soutien.
• Gestion de sessions d'apprentissage structurées et de coaching individuel.
• Suivi de l'adoption des outils et analyse de l'impact sur la productivité.

Skills

Digital enablement

Coaching

Communication

Empathy

Data analysis

Tools

Microsoft 365

AI (Copilot, ChatGPT Enterprise)

Asana

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex, wakefield

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Client:

Global Resourcing

Location:

wakefield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.