Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Worcester; Remote; GBP 30,000 - 42,000; Full time

Job summary

Une opportunité passionnante recherche un Coach Digital Workplace pour soutenir la transformation numérique au sein d'une équipe de 250 utilisateurs à Worcester. Le candidat idéal aura une expérience solide en formation et en enablement numérique, et sera spécialisé dans des outils comme Microsoft 365, ChatGPT et Asana. Ce rôle nécessite des compétences exceptionnelles en communication, ainsi qu'une capacité à adapter les méthodes d'enseignement selon les niveaux de compétence des utilisateurs, tout en effectuant des analyses de performance et en créant des rapports KPI.

Qualifications

• Expérience réussie dans l'ingénierie digitale et la transformation en entreprise.
• Connaissance approfondie de l'accompagnement sur la suite M365 et l'IA.
• Compétences en communication et en conception comportementale.

Responsibilities

• Fournir un coaching en personne et un soutien aux utilisateurs sur différents outils.
• Gérer des masterclasses, séances de formation et coaching individuel.
• Suivre l'adoption des outils et l'impact sur la productivité.

Skills

Digital enablement

Change delivery

Workplace transformation

Coaching

Communication skills

Data analysis

Tools

Microsoft 365

ChatGPT

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex, worcester

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Client:

Global Resourcing

Location:

worcester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.