Digital Transformation Manager

U816 Veolia ES (UK) Limited; Tendring; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Access to our company pension scheme

Discounts on groceries & retailers

24/7 virtual GP for you and family

One paid day leave per year to support

Ongoing training and development

Employee financial wellbeing support:早

Job summary

Veolia is seeking a Digital Transformation Manager to drive back-office digitisation across its UK sites, using data and technology to reduce manual work and improve service efficiency. The role requires coordinating with site teams and central systems to deliver project roadmaps and realising national rollout benefits.

Based in the UK with hybrid travel to Tendring and Norwich, you will lead data-driven improvements, develop digital training, and apply GIS-enabled routing to optimise

Qualifications

• Proven experience in operational or analytical management supporting business change.
• High problem-solving ability and ability to work independently.
• Strong relationship management and excellent communication skills.
• The ability to make the complex simple for end users.
• Strong data skills and use of Excel/Google Sheets.

Responsibilities

• Own and rethink back office processes to remove unnecessary paper and support national rollouts.
• Deliver product roadmaps with the central operational systems team.
• Work with operational teams to ensure data and reporting improve efficiency.
• Use latest technology to optimise efficiency and drive improvements.
• Develop and implement technology to digitise services and automate processes.
• Support the digital training strategy to deliver end-user training.
• Assist teams with service changes to improve routing using GIS.
• Manipulate large datasets to perform service analysis on our systems.

Skills

Operational management

Problem solving

Independent working

Relationship management

Communication skills

Data skills

Excel/Google Sheets

Job description

Ready to find the right role for you?

Salary: £37,000 plus bonus, car/allowance, enhanced pension and Veolia benefits Hours: 40 hours per week Location: Travel to Tendring and Norwich sites, with flexible hybrid working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

As a Digital Transformation Manager, you’ll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements.

What you’ll be doing:

• You will own and rethink back office processes to remove unnecessary paper processes and activity and support national project rollouts.
• Deliver product roadmaps with the support of the central operational systems team.
• Work closely with operational teams to ensure that data and reporting are effectively used to improve the efficiency and performance of the services.
• Using the latest advances in technology you will optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology.
• Develop and implement technology to drive the digitisation of our services, helping to remove paper-based processes and automate processes as much as possible.
• Support the implementation of our digital training strategy to deliver operational end-user training.
• Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist.
• Manipulate large datasets to perform service analysis and as part of work on our operational systems.

What we are looking for:

• Proven experience in operational or analytical management supporting business change.
• You will have a high problem-solving ability, and be able to work independently.
• Solid relationship management and excellent communication skills, to provide information confidently and enable the end-user to understand complex data analysis.
• (The ability to make the complex simple for end users).
• Strong data skills and use of Excel/Google Sheets.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do?

Who is Veolia?

Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us.

Whether it’s their potential, their commitment or their impact, we see it all.

And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.