Administrator

U816 Veolia ES (UK) Limited; Beighton; Presencial; GBP 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 25 days

Pension scheme

Financial wellbeing support

Discounts

Health and wellbeing resources

Volunteer day

Training & development

Descripción de la vacante

Veolia ES (UK) Limited in Sheffield is seeking an administrative professional to support customer queries, payroll data entry and fleet compliance. You will handle supplier invoices, purchase orders, and reporting, while upholding Veolia policies and delivering strong service levels.

Working hours are 40 per week, with a 08:30–17:00 schedule and an annual salary of £26,747.36, plus potential 3% salary review and Veolia benefits.

Formación

• Essential: Administrative & Systems Proficiency (including Workday, ECHO & Gmail)
• Data entry skills
• Customer service & communication skills
• Fleet compliance & process adherence

Responsabilidades

• Liaise with relevant individuals to ensure customer queries are resolved
• Escalate when required to Management
• Assist Operations Manager with fleet compliance and general admin duties
• Drive and promote a culture of high performance and excellence in line with our organisational values
• Ensure safety concerns and near misses are logged and closed within timescales
• Provide appropriate feedback to the originator
• Adhere to Veolia policies, processes and procedures
• Enter payroll and personnel details accurately and timely
• Raise purchase orders for approved goods and liaise with suppliers
• Process supplier invoices and ensure payment terms are met
• Administer purchase orders, disposal invoices, and related invoices
• Manage paperwork; monthly rebate reporting to customers
• Respond to telephone inquiries within regional expectations
• Run and send reports to customers, including regional and high value accounts
• Inform customers promptly of operational delays and alternate collection dates
• Check CRM for queries and respond accordingly
• Collaborate with Regional/National Account Managers, CET and Sales Team

Conocimientos

Administrative proficiency

Data entry

Customer service

Fleet compliance

Herramientas

Workday

ECHO

Gmail

Descripción del empleo

Ready to find the right role for you? Salary: £26,747.36 per annum, plus annual salary review (up to 3%) &Veolia benefits Hours: Monday to Friday, 40 hours per week, 08:30 - 17:00 Location: Sheffield, S20 1AH

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave
• Access to our company pension scheme
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Liaise with relevant individuals to ensure customer queries are resolved
• Escalate when required to Management
• Assisting Operations Manager with fleet compliance and general admin duties
• Drive and promote a culture of high performance and excellence in line with our organisational values
• Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales.
• Appropriate feedback must be provided to the originator
• Ensure all Veolia policies, processes and procedures are adhered to
• Ensure personnel details including payroll are entered into the systems correctly and within time limits
• Raise Purchase Orders for the supply of goods as approved by site management
• Liaise with suppliers for the procurement of goods & ensure delivery timescales are met
• Process invoices raised by suppliers to ensure that payment terms are met
• Administer purchase orders, disposal invoices, subcontracted collections and associated invoices.
• Control of paperwork on a daily basis including monthly rebate reporting to customers
• Ensuring the answering of telephones are within the regional expectations
• Run and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that £7K or above and requires a report to go with the invoice)
• Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time
• Check our Customer Relationship Management system for any queries that have come through and respond as appropriate
• Work closely with Regional and National Account Managers, CET and the Sales Team to maintain and foster good customer relations

What we’re looking for

• Essential: Administrative & Systems Proficiency (including Workday, ECHO & Gmail)
• Data Entry Skills
• Customer Service & Communication Skills
• Fleet Compliance & Process Adherence
• Desirable: Experience in Waste Management or a Similar Regulated Industry

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do?

Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.