Digital Support & Analytics Assistant

Belfast Zoo; Belfast City District; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Guaranteed Interview Scheme

Job summary

Belfast City Council is seeking a full-time ICT Support Analyst on a fixed-term contract until 30 September 2027. The role focuses on 1st and 2nd line ICT support, working on the ICT service desk and in the desktop/device support team to deliver reliable IT services to staff.

You will report to the Digital Analyst and assist with developing, implementing and supporting IS/IT solutions, ensuring delivery to agreed time, budget and performance standards.

Qualifications

• Experience in 1st and 2nd line ICT support and service desk.

Responsibilities

• Assist with the development, implementation and support of IS/IT solutions.
• Deliver work to agreed time, budget and performance standards.

Job description

Belfast City Council is seeking a full-time ICT Support Analyst on a fixed-term contract until 30 September 2027. The role focuses on 1st and 2nd line ICT support, working on the ICT service desk and in the desktop/device support team to deliver reliable IT services to staff.

You will report to the Digital Analyst and assist with developing, implementing and supporting IS/IT solutions, ensuring delivery to agreed time, budget and performance standards.