Assistant Digital Analyst

Belfast Zoo; Belfast City District; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Guaranteed Interview Scheme

Job summary

Belfast City Council is seeking a full-time ICT Support Analyst on a fixed-term contract until 30 September 2027. The role focuses on 1st and 2nd line ICT support, working on the ICT service desk and in the desktop/device support team to deliver reliable IT services to staff.

You will report to the Digital Analyst and assist with developing, implementing and supporting IS/IT solutions, ensuring delivery to agreed time, budget and performance standards.

Qualifications

• Experience in 1st and 2nd line ICT support and service desk.

Responsibilities

• Assist with the development, implementation and support of IS/IT solutions.
• Deliver work to agreed time, budget and performance standards.

Job description

There is currently one full-time, fixed term contract vacancy until 30 September 2027, subject to review.

Please note that the focus of this post is primarily in the area of 1st and 2nd line ICT support activity which incorporates working on the ICT service desk and also in the desktop/device support team.

As females are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome.

And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome.

As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post.

Belfast City Council is an Equal Opportunities Employer.

As females are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome.

And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome.

As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post.

Belfast City Council is an Equal Opportunities Employer.

All applications for employment are considered strictly on the basis of merit.

You willbe responsible to the relevant Senior Digital Analyst or Digital Analyst for assisting with work associated with the development, implementation and support of IS/IT solutions and the delivery of same to agreed time, budget and performance standards.

About the department

TheCorporate Services Departmentprovides essentialstrategic and operational support services, ensuring the council operates effectively and efficiently. Key functions include:

• Audit, Governance & Risk Services– Ensuring compliance and best practices in corporate governance.
• City Innovation– Driving digital transformation and innovation within the council.
• Commercial & Procurement Services– Managing procurement and contract oversight.
• Digital Services– Providing IT infrastructure, cybersecurity, and digital solutions.
• Regional Programmes– Leading the delivery of strategic initiatives such as theBelfast Region City Deal.

City & Neighbourhood Services Department

City & Neighbourhood Services Department