Digital Solutions Consulting Manager - Client Impact

Northern Trust Corporation; England; Presencial; GBP 85.000 - 130.000; Jornada completa

Descripción de la vacante

Northern Trust is seeking an experienced Manager, Digital Solutions Consulting to lead a team delivering digital, reporting, and data solutions for clients across Europe, the Middle East and Africa. The role blends people leadership, client advisory, and technology solutioning to enhance client experience.

The team acts as a bridge between clients, digital capabilities, reporting, and product innovation, driving adoption and value across global client relationships.

Formación

• Proven leadership experience within financial services, asset servicing, fintech, or a related client-facing technology environment.
• Strong understanding of digital platforms, data solutions, reporting tools, APIs, and client technology solutions.
• Demonstrated success managing client relationships and delivering complex implementations or consulting engagements.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to lead cross-functional initiatives and influence outcomes across global teams.
• Drive meaningful client outcomes through innovation, strategic consulting, and exceptional service.
• Strong problem-solving, organizational, and project management capabilities.

Responsabilidades

• Lead, coach, and develop a team of Digital Solutions Consultants.
• Partner with clients to understand business objectives and recommend digital, reporting, and data solutions.
• Oversee client onboarding, platform adoption, and implementation of technology solutions.
• Act as a senior escalation point for complex client requirements and digital initiatives.
• Collaborate with Product, Technology, Relationship Management, and Operations teams to deliver client-focused outcomes.
• Gather client feedback and represent the voice of the client in product enhancement and innovation discussions.
• Deliver presentations, product demonstrations, training sessions, and client technology reviews.
• Drive strategic initiatives that improve client experience, operational efficiency, and digital adoption.

Conocimientos

Leadership

Digital platforms

Data solutions

Reporting tools

APIs

Client tech

Client outcomes

Innovation

Strategic consulting

Service excellence

Problem solving

Organization

Project management

Descripción del empleo

Northern Trust is seeking an experienced Manager, Digital Solutions Consulting to lead a team delivering digital, reporting, and data solutions for clients across Europe, the Middle East and Africa. The role blends people leadership, client advisory, and technology solutioning to enhance client experience.

The team acts as a bridge between clients, digital capabilities, reporting, and product innovation, driving adoption and value across global client relationships.