Digital Programme Lead - Online & Customer Experience

Tesco

Welwyn Garden City

On-site

GBP 85,000 - 110,000

Full time

5 days ago
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Benefits offered by this job

Annual bonus up to 20%
Holiday 25 days + personal day + bank
Maternity/adoption leave 26 weeks plus
24/7 virtual GP and mental wellbeing

Job summary

Tesco is seeking an Online Programme Manager to lead delivery of digital and online initiatives, ensuring projects stay on time and within budget while aligning with business goals. You will drive execution across multiple teams, manage risks, and shape Tesco's digital customer experience.

You will work with the Digital Leadership Team and UK stakeholders, coordinating annual and long-term planning, governance, and performance improvements.

Qualifications

  • Strong understanding of online business models and customer journeys.
  • Excellent stakeholder management and influence at all levels.
  • Proven ability to manage multiple priorities and cross-functional initiatives.
  • Experience delivering programmes in Online or Retail environments.
  • Ability to balance strategic thinking with practical execution.

Responsibilities

  • Lead delivery of digital/online initiatives to meet objectives.
  • Governance, prioritisation and decision-making for programmes.
  • Coordinate with cross-functional teams and central UK stakeholders.
  • Deliver strategic projects aligned to Online business priorities.
  • Provide visibility of progress, risks and opportunities to leadership.

Skills

Stakeholder management
Cross-functional PMO
Online business models
Data-driven decision making
Presentation skills

Job description

Tesco is seeking an Online Programme Manager to lead delivery of digital and online initiatives, ensuring projects stay on time and within budget while aligning with business goals. You will drive execution across multiple teams, manage risks, and shape Tesco's digital customer experience.

You will work with the Digital Leadership Team and UK stakeholders, coordinating annual and long-term planning, governance, and performance improvements.

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