Online Programme Manager

Tesco; Welwyn Garden City; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Annual bonus up to 20%

Holiday 25 days + personal day + bank

Maternity/adoption leave 26 weeks plus

24/7 virtual GP and mental wellbeing

Job summary

Tesco is seeking an Online Programme Manager to lead delivery of digital and online initiatives, ensuring projects stay on time and within budget while aligning with business goals. You will drive execution across multiple teams, manage risks, and shape Tesco's digital customer experience.

You will work with the Digital Leadership Team and UK stakeholders, coordinating annual and long-term planning, governance, and performance improvements.

Qualifications

• Strong understanding of online business models and customer journeys.
• Excellent stakeholder management and influence at all levels.
• Proven ability to manage multiple priorities and cross-functional initiatives.
• Experience delivering programmes in Online or Retail environments.
• Ability to balance strategic thinking with practical execution.

Responsibilities

• Lead delivery of digital/online initiatives to meet objectives.
• Governance, prioritisation and decision-making for programmes.
• Coordinate with cross-functional teams and central UK stakeholders.
• Deliver strategic projects aligned to Online business priorities.
• Provide visibility of progress, risks and opportunities to leadership.

Skills

Stakeholder management

Cross-functional PMO

Online business models

Data-driven decision making

Presentation skills

Job description

The Online Programme Manager leads the delivery of key digital and online initiatives, ensuring projects are delivered on time, within budget, and aligned to business objectives. Working across multiple teams and stakeholders, you will drive programme execution, manage risks and dependencies, and help shape the future of Tesco's digital customer experience.

You will be responsible for

• Following our Business Code of Conduct and acting with integrity, due diligence and accountability.
• Developing and delivering the Online plan to achieve short and long-term performance goals.
• Driving value through clear programme governance, prioritisation and decision-making.
• Leading key cross-functional initiatives, particularly within the Grocery Home Shopping (GHS) proposition.
• Coordinating annual planning, Long Term Plans, scorecards and governance updates with central UK teams.
• Delivering strategic projects that support Online business priorities and performance.
• Partnering with the Digital Leadership Team and MD to provide visibility of programme progress, risks and opportunities.

You will need

• Strong understanding of online business models, customer journeys and commercial drivers.
• Excellent stakeholder management skills with the ability to influence at all levels.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience delivering cross-functional programmes and business initiatives.
• The ability to balance strategic thinking with practical execution.
• Strong project management and/or PMO experience within an Online or Retail environment.
• Good commercial acumen and data-driven decision-making skills.
• Excellent communication, presentation and storytelling abilities.
• Experience producing high-quality presentations for a range of audiences, including senior stakeholders.
• Confidence working in ambiguity and leading initiatives from inception through to delivery.

What's in it for you?

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.