Lead Project Manager – Digital Colleague Experience

Tesco; Digswell; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Qualifications

• Proven experience leading multi-project programmes or projects.
• Strong stakeholder engagement and influencing skills.
• Excellent written and verbal communication.

Responsibilities

• Lead end-to-end delivery of multiple projects focused on digitalising people processes and modernising people technologies.
• Shape and develop the Digital Colleague Experience strategy and long-term plans.
• Uphold high PM standards with governance, planning, reporting and delivery practices.

Skills

Project leadership

Stakeholder engagement

Communication

Relationship building

Presentation to executives

Written communication

Cross-functional delivery

Complex programme management

Technology-enabled projects

Job description

In this exciting role as a Lead Project Manager, you'll lead delivery of transformational People Change initiatives within Digital Colleague Experience team, and lead a small team of Project Managers through the end to end project lifecycle to ensure successful delivery of each project's objectives.

You will drive complex cross-functional change into the organisation through the application of 'best in class' project management in a sustainable way; whilst managing effective governance framework to ensure the appropriate level of oversight and control is in place throughout.

• Oversight of the end-to-end delivery of several projects primarily focused on digitalisation of people processes and replacement, or enhancement, of existing people technologies. Both delivering through others and as a project manager directly.
• Shaping the Digital Colleague Experience strategy by identifying new opportunities, exploring emerging colleague experience ideas, and supporting the development of the long-term plan for future years
• Set and uphold high project management standards, ensuring consistent use of governance, planning, reporting and delivery practices.
• Act as first point of escalation for the project team and direct reports
• Responsible for creation of business case & tracking delivery of benefits
• Provide project/release status summary and reporting into relevant governance forums
• Responsible for delivery of all business discovery to determine feasibility of a change initiative
• Creating and maintaining project planning artefacts e.g. project plan, RAID logs
• Deliver to agreed timeline, and on budget, challenge and course correct the plan as required.
• Manage all risks, issues, assumptions and dependencies within the project/release, escalating where appropriate
• Ensure project plans are aligned and dependencies managed to the broader programme plan
• Manage the resource planning and any capacity constraints to support the delivery of the plan and take corrective action where necessary
• Ensure milestones and key deliverables are realistic in line with key activities
• Oversee and take corrective action where milestones are at risk
• Identify and monitor key dependencies with other waves and other programmes
• Identify and manage the project critical path
• Identify At-Risk activities/deliverables and take corrective action
• Lead the process for assessing change requests
• Leads Lessons Learnt sessions & Post implementation reviews in conjunction with team members and other key stakeholders
• Manages engagement with Group People service management & service delivery teams to enable successful transition

• Practitioner in Programme and/or Project Methodologies
• Financial and Benefits Management
• People Leadership and Management
• Strong Engagement and influencing skills
• Confidence presenting to senior business stakeholders
• Excellent written and verbal communication skills
• Great at Building and Leveraging Relationships
• Experience delivering multiple complex cross-functional programmes or projects simultaneously
• Experience delivering technology-enabled projects into complex and diverse environments

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.