Digital Ops Manager, Creative, London EC1, £80k

Langley James HR & IT Recruitment; Greater London; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

Langley James HR & IT Recruitment seeks a Digital Operations Manager for a global marketing services group. Based in Farringdon, the role is hybrid with three days in the office and offers up to £80k.

You will lead the Creative Asset Team, shape how AI is adopted and governed, and ensure content security across agency and client work. Key responsibilities include managing creative assets workflows, implementing AI tools with client teams, governing AI usage, and safeguarding content while

Qualifications

• Hands on creative production experience, ideally video, audio or post production.
• Experience managing and developing a team in creative production or digital operations.
• Interest in AI with practical use; governance experience is a bonus.
• Content security and vulnerability management experience.
• Experience in agencies, entertainment, music, gaming, broadcast or consumer brands.
• Strong communication to explain technical risk.

Responsibilities

• Lead Creative Asset Team managing design, AV and audio assets.
• Oversee asset workflows and policy across the agency.
• Drive AI adoption with creative and client teams.
• Develop AI governance including client usage limits.
• Ensure content security for creative and client assets and manage vulnerabilities.
• Provide light oversight of in-house tools and shape future DAM platform.

Skills

Creative Production

Team Management

AI Adoption

Content Security

Vulnerability Management

Agency Sector

Job description

Digital Operations Manager required by a global marketing services group specialising in entertainment, music, gaming and consumer brands, based in Farringdon, paying up to £80k. Hybrid, 3 days a week in the office. You will manage the team that handles the agency's creative assets, shape how AI is adopted and governed, and be responsible for content security. Hands on creative experience, ideally in AV, is essential.

The Company

A group of sector specialists who live and breathe the industries they serve. Privately owned, they move quickly for clients and give their teams the freedom to try new ideas. Creativity runs through everything they do.

The Role

As Digital Operations Manager, you will help creative work move through the agency securely and smoothly. You will work with colleagues to set how data and AI are used, look after the agency and its clients, and help people through change as AI arrives.

Key Responsibilities:

• Creative Asset Team: Manage the Data Team, who handle all creative assets (design, AV and audio) in and out of the agency.
• Workflow and Policy: Run asset workflows and policy across the agency.
• AI Adoption: Introduce AI tools and workflows with creative and client teams.
• AI Governance: Look after AI policy, including each client's AI usage limits.
• Security: Keep creative and client content safe, and manage network and software vulnerabilities.
• Software and DAM: Light oversight of a few in house tools, and help shape a future Digital Asset Management platform.

Experience Required:

• Creative and AV: Hands on creative production experience, ideally video, audio or post production, with good knowledge of file formats, codecs and delivery.
• Management: Experience managing and developing a team in creative production, media or digital operations.
• AI: A real interest in AI and some practical use of AI tools at work. Governance experience is a bonus, with room to grow it.
• Security: Content security and network and software vulnerability management.
• Sector: Agencies, entertainment, music, gaming, broadcast or consumer brands.
• Soft Skills: A clear, approachable communicator who explains technical risk in plain terms.

Desired Skills and Experience

• Post Production
• Video Production
• Media Operations
• Digital Asset Management
• Media Asset Management
• File Formats and Codecs
• Content Security
• Vulnerability Management
• Team Management
• AI Adoption