Digital Learning Resource Advisor

Allscreens Nationwide Ltd; Exeter; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous holidays

Pension scheme

Free counselling

Discounted supermarket shopping

Spa treatments

Electric cars

Paddleboarding

Job summary

Exeter College is seeking a proactive Learning Resource Centre assistant to support students, staff and visitors in our Learning Resource Centres. You’ll help students develop digital and independent learning skills by delivering support, resources and workshops.

The role emphasizes excellent customer service, teamwork and confidence with digital tools, with occasional evening work and events across campus; safeguarding checks apply.

Qualifications

• Excellent customer service, communication and interpersonal skills.
• Confidence using digital technologies and troubleshooting common IT issues.
• Ability to work independently and as part of a small team.
• Experience supporting learners, delivering presentations, workshops or learning activities, or working in a customer-facing environment.
• Enthusiasm for creating resources and helping others develop their skills and confidence.

Responsibilities

• Providing first-line support to students, staff and visitors within Learning Resource Centres.
• Promoting a range of online and physical LRC services, resources and learning opportunities.
• Creating engaging learning resources that support study skills, digital skills and independent learning.
• Delivering workshops and activities that help students develop their digital and independent learning skills.
• Supporting students to make effective use of digital tools, technologies and learning resources.
• Building positive relationships with curriculum teams to understand learner needs and promote relevant support and resources.
• Helping to create welcoming, inclusive and productive learning environments across LRC spaces.
• Contributing to the smooth running of college and departmental activities and events, including occasional evening working.

Skills

Customer service

Communication

Interpersonal skills

Digital literacy

Presentations/workshops

Learner support

Job description

Are you passionate about helping students succeed? Enjoy working with people and creating welcoming, supportive learning environments? Join our Learning Resource Centre (LRC) team and help students develop the digital and independent learning skills they need to thrive at college and beyond.

What you’ll be doing

• providing first-line support to students, staff and visitors within our Learning Resource Centres.
• promoting a range of online and physical LRC services, resources and learning opportunities.
• creating engaging learning resources that support study skills, digital skills and independent learning.
• delivering workshops and activities that help students develop their digital and independent learning skills.
• supporting students to make effective use of digital tools, technologies and learning resources.
• building positive relationships with curriculum teams to understand learner needs and promote relevant support and resources.
• helping to create welcoming, inclusive and productive learning environments across our LRC spaces.
• contributing to the smooth running of college and departmental activities and events, including occasional evening working.

What you’ll need

• excellent customer service, communication and interpersonal skills.
• confidence using digital technologies and troubleshooting common IT issues.
• the ability to work independently and as part of a small team.
• experience of supporting learners, delivering presentations, workshops or learning activities, or working in a customer-facing environment.
• enthusiasm for creating resources and helping others develop their skills and confidence.

Why join us?

This is a fantastic opportunity to make a real difference to students’ college experience, helping them develop the skills, confidence and independence needed for success in education and beyond.

• Ambition
• Collaboration
• Energy

Benefits

• We’ll give you incredibly generous holidays and a superb pension scheme.
• free counselling
• discounted supermarket shopping
• spa treatments
• electric cars
• paddleboarding

Applying for the role

The closing date for receipt of completed applications is Thursday 3rd September 2026 at midnight.

Interviews will be held in Exeter on Thursday 10th September 2026.

Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.

We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.