Digital Learning Coach & Resource Advisor

Exeter College; Exeter; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous holidays

Pension scheme

Free counselling

Discounted supermarket shopping

Spa treatments

Electric cars

Paddleboarding

Job summary

Exeter College is seeking a proactive Learning Resource Centre (LRC) assistant to help students thrive by promoting digital and independent learning skills. You will support students, staff and visitors, deliver workshops and create learning resources.

Work with curriculum teams to tailor support, with an on-site role and occasional evening events. This role offers generous holidays, a strong pension, and a range of staff benefits, including wellbeing and learning opportunities in a welcoming,

Qualifications

• Excellent customer service, communication and interpersonal skills.
• Confidence using digital technologies and troubleshooting common IT issues.
• Ability to work independently and as part of a small team.
• Experience supporting learners, delivering presentations, workshops or learning activities in a customer-facing environment.
• Enthusiasm for creating resources and helping others develop skills and confidence.

Responsibilities

• Provide first-line support to students, staff and visitors within Learning Resource Centres.
• Promote online and physical LRC services, resources and opportunities for learning.
• Create engaging resources to support study, digital skills and independent learning.
• Deliver workshops and activities to help students develop digital and independent learning skills.
• Support students to make effective use of digital tools, technologies and resources.
• Build positive relationships with curriculum teams to understand learner needs and promote resources.
• Help create welcoming, inclusive and productive learning environments across LRC spaces.
• Contribute to smooth college operations and events, including occasional evening work.

Skills

Customer service

Communication

Interpersonal skills

Digital literacy

Independent work

Job description

Exeter College is seeking a proactive Learning Resource Centre (LRC) assistant to help students thrive by promoting digital and independent learning skills. You will support students, staff and visitors, deliver workshops and create learning resources.

Work with curriculum teams to tailor support, with an on-site role and occasional evening events. This role offers generous holidays, a strong pension, and a range of staff benefits, including wellbeing and learning opportunities in a welcoming,