Digital Experience Lead - Workflow & Traffic Management

Boots UK; Nottingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee Discounts

Enhanced Leave Pay

Job summary

Boots UK in Nottingham invites a Digital Experience - Workflow and Traffic Manager to join our DX team. You will lead cross‑functional projects for boots.com and boots.ie, ensuring briefs meet production requirements and are delivered end‑to‑end on time.

You will drive traffic planning, kick‑offs, and workload scheduling with a focus on continuous improvement, stakeholder collaboration and high‑quality delivery.

Qualifications

• Proven experience (2+ minimum) in Creative agency Project/Client/Traffic Management.
• Excellent organisation, communication and stakeholder management skills.
• Ability to manage multiple projects and deadlines, remaining calm under pressure.
• Adept with using workflow management tools/MS tools such as Wrike/Monday.com/Airtable and Excel.
• High attention to detail with a strong quality and continuous improvement mindset.
• Ability to be agile in a fast-paced environment, proactive and forward thinking.

Responsibilities

• Lead, assign and oversee all projects for your specific categories in line with DX process.
• Traffic management via our workflow tool (Wrike), including forward planning, triaging, estimating effort and pre-flight briefs to ensure information is complete.
• Arrange, lead and document kick-off meetings.
• Build project plans, manage Production Team’s workload, assign tasks and projects with the most efficient and holistic use of resource.
• Be the primary contact with our internal stakeholders, collaborating with ecommerce teams to inform and uphold best practice.
• Keep teams informed of changes to project and alignment to brief.
• Negotiate and trade off category priorities and manage status of briefs in flight, escalating risks and opportunities.
• Contribute to continuous improvements through wash-up meetings, process and resource efficiencies.

Skills

Stakeholder management

Multi-project coordination

Communication

Project management

Tools

Wrike

Monday.com

Airtable

Excel

Job description

Boots UK in Nottingham invites a Digital Experience - Workflow and Traffic Manager to join our DX team. You will lead cross‑functional projects for boots.com and boots.ie, ensuring briefs meet production requirements and are delivered end‑to‑end on time.

You will drive traffic planning, kick‑offs, and workload scheduling with a focus on continuous improvement, stakeholder collaboration and high‑quality delivery.